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Job Title


Store Manager, Lime Ridge Mall


Company : Saje Natural Wellness


Location : Hamilton, Ontario


Created : 2025-05-19


Job Type : Full Time


Job Description

DescriptionReporting to District or Area Manager, the Store Manager (SM) is accountable for leading all aspects of their stores business. Through attracting, leading and developing Team Members, the SM drives key business results by ensuring all aspects of the in-store experience are delivered consistently and in alignment with our commitment to providing our community members with excellent service and spreading global wellness.While fostering an environment that delivers upon the Companys Culture and Service ethos, this role balances an operational mindset, strong business acumen, and a people-centric approach to increasing productivity and profitability of the retail business.The SM is accountable to create annual and quarterly strategies for growing their business, focusing on People, Operations, Visual Merchandising and Community outreach.Through day to day functions, the Store Manager contributes to maintaining and strengthening Sajes culture; proactively engaging in behaviours that align with Sajes values: Wellness, Growth, Celebration, Greatness and Belonging.ResponsibilitiesAttract, hire, and train Team Members who are committed to creating the conditions for financial wellness in our Retail storesEngage, develop and retain top talent by leveraging their expertise and unique skillsetsEnsure that development and succession planning happen at all levels of the teaCreate and maintain a succession strategyAdminister mid-year and annual reviews, sets goals, and deliver feedback regularly with direct reportsEstablish and maintain key communication rhythms including Team Meetings, regular connects with Assistant Store Managers, and weekly, monthly and quarterly business updatesCreate annual and quarterly strategic plans to support growth of the businessGenerate business results and achieve key KPIs including revenue and comp growth goals, AVS, IPT, traffic, conversion, loyalty program growth and labour targetsDisplay strong business acumen and analytical skills in order to growth the store businessEnsure Team Members are equipped with the product knowledge they need to make intentional recommendations for Community MembersUphold presentation standards, and assess and action merchandising opportunities in order to elevate the in-store experienceCultivate an environment of excellent community member service,sharing our awesome products and spreading wellness through the in-store experienceTake a proactive and innovative approach to growing the business through test/learn, Greenbook optimization, and strategic community outreachInspire and uplift your peer group through peer coaching, collaboration and by embodying our core valuesChoose culture first in everything you do, with a commitment to personal growth and self-awarenessCreate a team environment where all Team Members consistently experience a sense of belonging and inclusionApplicant RequirementsLeadership disposition - A visionary leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successesRetail experience - Has a deep understanding of the Retail environment; an expert in delivering experiences to community members and have proven sales floor leadershipGetting product on people - You're excited to share our product with people and educate on how our unique formulations elevate wellnessPeople leader - You've led Retail Team Members before and understand how to inspire a team to achieve resultsCommunity connector - Leverages an entrepreneurial approach to building a brand through relationship building and creating resonant experiencesTrack record of success - Has achieved or exceeded success metrics 90% of the time throughout career; performances reviews are in top echelon; promotions were earned faster than mostStamina and positive attitude - Thrives in a challenge; is solutions focused; will see bright side of situations, despite adversity, never gives upNever satisfied with the status quo - Understands the need for constant evolution of strategies that fits the needs of our every-changing businessWellness persona - You're passionate about wellness and incorporate wellness into your everyday routineKey RelationshipsReporting to the District Manager #J-18808-Ljbffr