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4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.WHO ARE WE?Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX: DXT). We have a far-reaching presence across North America with hundreds of full-time and part-time opportunities. We aim to provide our people with more than just a job we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that now form Dexterra Group have been dedicated to serving North American clients by creating and managing built environments that are vital to our economy and communities.Work That Matters, People Who Care.Job DescriptionWHATS THE JOB?At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we assemble the right teams with the right skills to turn problems into solutions and challenges into moments of ingenuity.As an Account Director (Janitorial), reporting to the District Manager, you will oversee custodial services and lead our staff at our Airport location. You will be client-facing, responsible for executing the project scope, and achieving key deliverables, including managing profit and loss, human resources, operational excellence, and employee health and safety.Your ResponsibilitiesMaintain client retention through proactive engagement and the Tenacity Client for Life methodology.Establish a visible account-level presence to foster effective relationships with clients.Align key Dexterra contacts with similar roles within the client organization and develop a relationship matrix.Communicate performance expectations, monitor, and reward performance to meet plans, goals, and budgets.Identify and recruit talent through networks, vet candidates, and support career growth with personal development plans.Apply a strategic selling mindset using the Miller Heiman sales methodology.QualificationsMinimum of 5 years of operational experience in Integrated Facilities Management, specifically in Aviation.Federal Government Security Clearance is required.Knowledge of technical elements necessary for service delivery support.Ability to attract, develop, and retain employees in a safe, supportive environment.A clear criminal record check is mandatory.Bilingualism is an asset.Additional InformationOpportunity to be part of an essential industry.Career advancement prospects.Growing company despite industry challenges.Join an industry leader from day one.Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Indigenous status, or other protected factors. Accommodations are available during the hiring process upon request.Additional DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: OtherIndustries: HospitalityReferrals can double your chances of interviewing at Dexterra Group. Get notified about new Director of Facilities Management jobs in Ottawa, Ontario, Canada. #J-18808-Ljbffr