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Job Title


Business Quality Analyst


Company : Empire Life


Location : Ontario,


Created : 2025-05-20


Job Type : Full Time


Job Description

Business Quality AnalystLocation: Hybrid / Remote - Kingston or TorontoEmpire Life is looking to hire a Business Quality Analyst to join our Information Technology team!Why pursue this opportunityJoin a transforming business - we are a medium-sized Canadian company in a stable industry which is rapidly transforming. Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.What youll be working onCommunications with business leadership to ensure proper capture of Business RequirementsEnsuring solutions delivered meet stakeholder objectives with manual validation techniquesUse Empires Product Delivery Framework, our internal best practices in the delivery of solutionsProvide gap analysis and make recommendations to stakeholders on potential solutions to address businessCoaching new members of the team on the Product Delivery Framework Lead Scrum Ceremonies and the delivery of smaller initiatives, as requiredWhat were looking for you to havePost secondary degree or diploma and/or equivalent work experience 3-5+ years experience in Business Analyst or Quality Assurance role2+ years experience working in Scrum based teams and creation of User StoriesAbility to prioritize and balance multiple tasks or projectAbility to work independently and as a team member as requiredFlexibility to adapt in a fast paced, changing environmentAbility to build relationships across the organizationEffectively communicate across the organizationStrong communication skills, with the ability to communicate effectively at senior levelsAbility and willingness to mentor, coach and train junior members If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.Beyond the salaryFor regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:Competitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsCompetitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit know usEmpire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .