Toromont Cat is seeking a Product Support Manager to join our team in Sudbury. As an essential member of our team, you will be responsible for the integrity, growth and profitability of the Branch by maintaining and supporting company objectives through the effective management and growth of the parts and service operations. As a Product Support Manager, YOU will experience: Working for the best in class equipment dealer and with the premium Caterpillar brand Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada Model the way for safe, environmentally sound and healthy work behaviours in support of Toromonts Health and Safety Policies, Programs and initiatives Manage all branch Tractor parts and service objectives and ensure they are met Provide administrative and policy guidance to direct reports on Toromont and Caterpillar policies Develop and define P&S budgets and reforecasts, manage departmental performance to meet objectives/commitments Develop, implement and manage improvements in all aspects of product support Lead, inspire and coach employees to achieve personal and corporate objectives Actively pursue business in the territory to support equipment, parts and service Liaise with the Heavy Equipment group on both sales and service issues Strong technical aptitude, and knowledge of the mining and construction industry With over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people''s strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar TM, Toromont Cat takes care of our employees who take care of our customers!
Job Title
Product Support Manager/Director