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Join a ChallengerBeing a traditional bank just isnt our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform whats possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If youre not afraid of taking on big challenges and redefining the future, you belong with us. Youll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.The WorkThe Associate Product Manager is responsible for supporting a variety of day-to-day responsibilities for the Insurance Lending and Reverse Mortgage businesses. These include new product (or feature) identification and evaluation, reporting & data analysis, operational enhancements, growth/marketing analysis, and leading/supporting on elements of departmental projects. The Associate Product Manager will also help maintain, update, and amend procedure/departmental guidelines and policies as required.These projects usually involve cross-functional teams and contribute to the overall strategy (or compliance) and direction of the businesses. The incumbent will use their analytical abilities to provide both qualitative and quantitative input supporting the development of recommendations and implementation for Senior Management.The core parts of your role would be to:Product Development and Expansion:Work alongside the Product Manager, underwriters, and Business leads to stay up to speed on competitive and industry landscapeDevelop product and industry expertise in the Canadian Insurance Lending and Reverse Mortgage spaces, helping to identify new products and product enhancements to round out the product suiteIdentify potentially meaningful product additions, improvements, and tweaks. Make recommendations to leadership teamPerform required analysis (i.e. cost benefit) to determine the reward associated with implementing product additions vs. the associated cost and effortLead discovery, business casing, and execution to bring the products to market in a timely mannerWork independently, and act as the owner for elements of larger projects and as project lead on other initiativesInteract with key business stakeholders to ensure that all additions are regulatory compliant, and can be adequately managed by existing resourcesOperational Support and Improvements:Identify opportunities to improve/automate key processes and calculators. Implement changes with the input of key stakeholders as necessaryLead updates and amendments to various calculators (i.e. CSV and IFA underwriting, reverse mortgage online calculator), working with internal stakeholders and external resources as required through testing and implementationMonitor any concerns, or opportunities for improvements. Make decisions to tweak as necessary at need to be implementedEvaluate opportunities to improve all key operation processes. Prepare and lead business case, and recommendation. Make recommendations to Product Manager, and lead implementation process as applicableReporting and Data Analysis:Own ongoing reporting requirements, sending weekly updates to broader management teamWork alongside Personal Banking Strategy team to continue to refine automated reportingOn an ongoing basis, identify gaps in current reporting. Work to develop new reports to eliminate gapsIdentify key insights from reporting data. Recommend strategies, tactics, or other improvements to management when necessarySales Support and Growth/Marketing:On an ongoing basis monitor the effectiveness of key sales tools. Iterate and develop new tools as necessaryLead the analysis of various initiatives, helping to measure and develop marketing strategies and materials, supporting Sales & MarketingPresent data in various formats including excel reports and presentations to help shape marketing and growth strategiesStrategy development and execution:Support in developing the lending and wealth strategy for personal banking, including quantitative analysis to support forecastsOwn development of materials required for key strategy meetingsPresent key insights and recommendations based on research and data analysisDrive projects forward by managing internal stakeholders, developing output materials and presenting key deliverablesSupport Personal Bankings diligence activities for external opportunitiesUnderwriting Support:Act as key contact for underwriting team in reference to process, documentation requirements, and underwriting tools and calculatorsLets Talk About YouBachelor degree in Business Administration, Engineering, Math or related field2-5+ years experience in the financial services industryEstablished and meticulous organizational and collaboration skillsSound multi-tasking skills and excellent attention to detailStrong business acumenExcellent analytical, modeling, and problem-solving skillsExcellent oral and written communication skillsProficient in using MS Office (Excel, Access, Power Point)Committed to providing superb customer serviceProblem solver with sound judgment who takes initiative, accepts ownership and accountabilityIndependent, self-motivated, and enthusiasticWhat we offer (For full-time permanent roles) Competitive discretionary bonus Market leading RRSP match program