Job Title

At Rashmis Bakery, we believe every celebration deserves a sweet, safe, and joyful treat. As Canadas leading egg-free and nut-free bakerywith a growing range of vegan and gluten-free optionswere proud to serve families, food lovers, and allergy-conscious customers across the GTA. Our Mississauga store is looking for a warm, energetic, and customer-focused team member to help us continue spreading smiles, one cake at a time. About the Role As a Customer Service Representative, youll be the friendly face (and voice) of Rashmis Bakery. This full-time position (30+ hours/week) goes beyond the counteryoull assist with orders, support cake decorating, and help keep our store running smoothly. If you love helping people, thrive in a fast-paced environment, and have a sweet tooth for teamwork, wed love to meet you! Key Responsibilities Greet and assist customers with orders, pickups, and inquiries Answer phone calls and emails with professionalism and care Enter orders into our computer system accurately Support cake decoration tasks like printing edible photos and preparing accessories Prepare and package cakes, pastries, and baked goods Maintain stock levels and organize front-of-store displays Keep the store, equipment, and utensils clean and organized Work evenings, weekends, and overtime as needed Assist with other duties as assigned by managers and supervisors What Were Looking For Friendly, outgoing personality with a passion for customer service Strong verbal and written communication skills Strong computer skills (email, internet, order entry) Ability to multitask and stay organized in a busy setting Flexible availability, including evenings, weekends, and occasional overtime Previous experience in retail, food service, or bakery settings is a plus Location Rashmis Bakery Mississauga Unit #9, 3611 Mavis Road Mississauga, ON L5C 1T7 Why Join Rashmis Bakery? Were more than a bakerywere a community hub where every cake tells a story. As part of our team, youll enjoy: A clean, friendly, and inclusive work environment Training and growth opportunities The joy of helping customers celebrate lifes sweetest moments Being part of a proudly Canadian, family-run business that values safety, creativity, and connection