Job Title

Operations Lead - Road Coffee This role is responsible for managing the systems and processes that our company relies on day-to-day, while building and refining operations as we continue to grow. A few key responsibilities include managing the production schedule, working with vendors, and implementing new policies as needed. The Operations Lead is a pivotal position that enables us to consistently deliver high-quality products to our customers and partners, and it plays a central role in our mission to end predatory lending and create pathways to independence for coffee farmers. We''re here to lift producers out of the systemic unfairness that keeps them shackled and open markets that allow them to thrive on their terms. When you drink Road Coffee, you are supporting something bigger. And when you work with us, you become part of that transformation. You value relationships as much as results, and bring a creative, solutions-oriented mindset to your work. In this role, youll help deliver a remarkable Road Coffee experience from farm to cup. You understand systems, operations, and financial management and how all of it connects to our mission. You anticipate challenges, solve problems, and keep us growing in the right direction. This is a full-time, in-person position based at our roastery. The Operations Lead works directly with the CEO and is responsible for managing and scaling operations as we continue to grow. Youll take ownership of four main areas: day-to-day operations, long-term systems, relationship management, and strategy. Oversee day-to-day operations: purchasing of materials, manufacturing, and distribution Provide timely, high-quality service to new and existing clients Lead quality assurance across manufacturing and customer service Maintain strong inventory management practices By leading operations, youre not just improving systems youre helping create independence for coffee farmers, delivering high-quality coffee to people who care, and sharing our story with every decision you make. Schedule: Full-time, typical office hours with occasional flexibility Tech Comfort: Must be comfortable using mobile and digital tools Job Type: Full-time Casual dress On-site parking Flexible language requirement: ~ French not required Monday to Friday