The Sales Operations Specialist will meet the challenges of our working environment and strive to make a difference in our organization. This position is actively involved in dealing with our customers by receiving and processing their purchase orders, providing order confirmations, correspondence and support throughout the order process. Youll work alongside a diverse and talented group of individuals in sales and admin, hardware and software, and technical support to continue Connect Techs drive within the embedded industry. For 40 years, Connect Tech has built a solid reputation providing high-performance computing solutions for some of the worlds most influential companies. As an NVIDIA Elite Partner, Connect Techs products are used in state-of-the-art technology on land, sea, sky, and space. With leading-edge design and manufacturing services backed by stellar technical support, our commitment to excellence in design and customer satisfaction is the driving force behind our success. Opportunity to work within a high-tech, leading-edge technology field with products that appear in some really cool applications! (Robots, Drones, Artificial Intelligence, Vision Systems) ~A dynamic, energetic and growing company with a friendly community atmosphere ~ Verification of order particulars such as product, price, ship-to address, shipping method, payment terms, delivery lead times, ensuring compliance with terms of sale Completion of customer survey requests Offer support to Sales Department by providing customers with quotes on standard product and pricing information Maintain Salesforce data by working with sales team to ensure clean reporting Create sales reports Recommend process improvement to increase sales efficiency 2-5 years progressive experience in order entry and a sales support role ~ Strong data entry skills, with keyboarding proficiency and attention to detail ~ Ability to manage and prioritize workload across multiple tasks simultaneously in a fast-paced environment, while ensuring that the delivery of high-quality work and timelines are met ~ Proficiency with Microsoft Office suite (Excel, Word, Outlook) ~ Experience with Salesforce customer service platform is an asset ~ Experience with Business Central is a plus ~ A flexible attitude, being adaptable to change and capable to take on new tasks as required ~ A desire to work in a high energy, fast paced environment ~ A proven commitment to quality of work and positive customer experience ~
Job Title
Sales Operations Specialist