Job Title

JOB SUMMARY We currently have an Inside Sales Position available in Fort McMurray, Alberta, Canada. The Inside Sales Representative will report to the Branch Manager and should be a self-motivated team player with advanced sales skills. The successful candidate will be responsible for selling their products and/or services primarily via telephone and internet (e.g., chat, email, video conferencing). The Inside Sales Representative will also be expected to demonstrate leadership in maximizing sales revenue and ensuring client satisfaction and retention.Through telephone and internet (e.g., chat, email, video conferencing, etc.), Sell services and wear-resistant products such as ceramics, abrasion resistant metals, stainless and other related products.Work in tandem with branch manager and other sales representatives to achieve sales goals and revenue targets.Execute sales strategy, identify new opportunities/leads, and generate new opportunities.Demonstrates mastery of sales techniques.Responsible for development of new accounts and/or generating new business from existing accounts, and ongoing maintenance and service.Convert qualified leads into clients by effectively engaging them through the Marketing & Sales Funnel via tailored discovery discussions, requirements gathering, and meaningful solutions introduction.Optimize customers satisfaction and retention by supporting customers through each stage as part of the company customer experience program and create sales reports.Assist, as needed, with technical advice for products and/or services, day-to-day operations, sales initiatives such as products presentations, Trade Show participation, product training, clients visits...Maintain accurate and up-to-date records on the company CRM system of all important customer correspondence, quotations, commitments, contracts, etc.Minimum 5-6 years of experience as a technical inside sales representative or equivalent client-facing experience with technical products in the process/manufacturing field, and with demonstrated success.Successful in presenting and selling complex technical solutions to executives, management, field and engineering personnel from organizations in the industrial field.Good technical level understanding of at least one of the following activities within the manufacturing field: wear-resistant products, instrumentation, valves, strainers, pumps, and fittings.Successful experience in customers accounts ongoing maintenance and service (An asset).Bachelor's Degree in Sales, and/or Business Development, and/or equivalent education/training/experience.Broad knowledge of the industrial process/manufacturing field.Proven mastery of Sales techniques, so that they can naturally identify improvement opportunities, and know when it is time to close a deal.Maintains an influential network of contacts with highly visible industry presence.Strong technical expertise, and the proven ability to remain current with respect to industry trends, provincial and federal legislative policies and changes.Using a computer keyboard and mouse for some timeContinuing education and training The company was founded in Ontario, Canada in 1955 with a focus on providing products and services designed to withstand the harsh conditions of the hard rock mining industry. For over 65 years, the company has earned a reputation as an industry leader by delivering high-quality, reliable products and services to their customers. They are committed to fostering an environment where their employees can excel, make a meaningful impact on their customers, peers, and community, and build successful careers.