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Job Title


Process Improvement Leader - Digital & Technology Focus


Company : Empire Life


Location : Ontario,


Created : 2025-05-24


Job Type : Full Time


Job Description

Driving Ambitious Projects while Building Trusting RelationshipsAs a Process Improvement Leader, youll be at the forefront of leading impactful projects, fostering an environment built on trust, transparency, and collaboration. Youll work alongside a diverse team, empowering stakeholders to make well-informed decisions while navigating complex challenges. In the digital and technology vertical of the role, you will be focused on projects that directly impact technology or the technology teams. This dynamic environment promotes innovation, entrepreneurship, and continuous professional development, offering you ample opportunities to grow and make a real difference.Process Improvement Leaders come from a wide range of backgrounds, bringing unique perspectives to the role. As you deepen your expertise and broaden your scope of responsibility, you will be continuously challenged to deliver exceptional results. Those who demonstrate outstanding leadership, strong execution, and measurable process improvements will be fast-tracked for higher-impact projects and additional leadership opportunities, positioning you for further success within the organization.Why Join Us?Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry.Growth and Impact: Play a critical role in improving processes while developing your skill set and expertise. Your contributions directly affect the business and its success.Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.What You’ll DoLead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.Develop Management Systems: Support the creation and implementation of process controls, reporting systems, and training materials.Train and Develop: Provide both formal and informal training to employees and new Process Improvement Leaders on process improvement methodologies.Project Management: Plan, organize, and execute projects, ensuring tasks are completed on time and within budget. Anticipate needs, manage resources, and drive results.Quantify Results: Utilize business acumen and data skills to quantity project results in a simple and clear manner.Foster Innovation: Promote and support innovative thinking by implementing programs that encourage new ideas and methodologies across the organization.Build Relationships: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve project goals.What We’re Looking ForEducation: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.Skills & Experience: A mix of education and practical experience in areas such as:Data Science, Analytics, & VisualizationProcess Design & Systems ThinkingDigital Development ProgrammingProject ManagementBusiness AnalyticsOr other relevant fieldsKey QualitiesFast learner with excellent critical thinking and listening skillsClear, concise communicatorTechnical proficiency relevant to the role (or a strong ability to quickly adapt and learn)Strong leadership abilitiesHigh self-initiative and ownership of projectsAdditional InformationLocation: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.Beyond the salaryFor regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:Competitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsCompetitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit know usEmpire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you dont believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .