Job Title

Supervisor, Thrive Program Location: On site Employment Type: Full Time, Permanent Level: 8 Covenant House helps youth ignite their potential and reclaim their lives. As Canadas largest agency serving youth who are homeless, trafficked, or at risk, we offer a wide range of services to hundreds of young people every day. More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youths immediate needs and then work together to achieve their future goals. We offer 24/7 crisis shelter, transitional housing options on-site and in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community. For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and protecting all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people. Overview: The Supervisor, Thrive Program is responsible for the direct implementation of Covenant Houses philosophy, mission statement, and policies as they pertain to transitional housing. Job Responsibilities: Manage the daily shift and supervise approximately 5 full-time and 8 part-time staff. Coordinate and monitor training of new team members. Oversee safety, security, contents, and emergency situations within the building. Ensure threats to youth safety are properly managed by staff. Conduct interviews of potential employees, evaluate observation shifts, and participate in the selection process. Ensure staff adherence to Covenant Houses policies and procedures. Manage teams work concerning intakes, assessments, and discharges. Ensure case management issues are appropriately addressed. Oversee youth discharges and admissions to the shelter. Make recommendations for case action plans. Manage petty cash float, pre-sto cards, and taxi chits. Engage with youth and role model the Trauma-Informed Approach to care. Perform other duties as assigned. Qualifications and Experience: College or university degree or diploma in child and youth work or equivalent. Minimum four years experience in a shelter or residential setting. Minimum 3 years experience in a supervisory role. Knowledge of adolescent developmental theory and issues related to street youth. First Aid, CPR, and basic computer skills are assets. Ability to identify, assess, and intervene with youth in crisis. Excellent verbal and written communication skills. Knowledge of community resources. What We Offer: Meaningful work Competitive compensation Benefits Employee perks including discounts on gym memberships, city bike rentals, auto and home insurance, and more Interested candidates should submit their cover letter and resume to this posting no later than May 12, 2025. Only those selected for an interview will be contacted. No phone calls, please. At Covenant House Toronto, we believe in a workplace culture of inclusion that is welcoming, respectful, and safe for all staff. We are committed to eliminating barriers and promoting inclusion of equity groups, including but not limited to Indigenous persons, racialized people, gender-diverse individuals, 2SLGBTQIA+ community members, and people with disabilities. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and Covenant House Policy on Accommodation, requests for accommodation will be accepted as part of the recruitment process. #J-18808-Ljbffr