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Job Title


Site Manager


Company : Homes First Society


Location : Toronto, Ontario


Created : 2025-05-24


Job Type : Full Time


Job Description

(SM-B)Mission Statement: Homes First Society develops and provides affordable, stable housing and support services to break the cycle of homelessness for people with the fewest housing options.Position type: Full-time, PermanentLocation: near Bloor St W and Dufferin St and back-up Site Manager at other locations (when needed)Start date: ASAPThis role accomplishes Homes First Society objectives by managing day to day operations within the shelter programs. Maintains community partnerships and oversees client services to ensure high quality supports and programming. In addition, this role will adhere to the mission statement, policies, and procedures at Homes First Society.Job Description:Ensures supervisory team performance by conducting performance reviews; providing support to supervisory team in performing tasks and duties; ensuring related staff training is completed; prioritizing and assigning responsibilities and duties to team members; and communicating job expectationsCreates and maintains positive relationships with relevant community, health, and government partners, including scheduling and attending meetings; providing support with partnership development, training, and support; attending stakeholders/city-wide development meetingsRepresents Homes First at future workshops, groups, etc.Provides an overview of areas for improvement and creating solutions to ongoing challenges through evidence-based practices to Director of Housing and SheltersMonitors and adheres to legislative requirements, Toronto Shelter Standards, Collective Agreement and Homes First policies and proceduresSupports with data collection, evaluation, and developmentPrepares and submits reports by required datesMaintains inventory and orders supplies for the program as neededMaintains both external and internal confidentialityWorks in collaboration with Managers of Hotel and Shelter Programs, and Director of Housing and SheltersConducts regular team meetings and subsequently provides supports related to decision making/case planningOrients team members as neededMay be required to work outside of regular hoursOther duties as assigned.Qualifications:A degree in a relevant discipline equivalent to an undergraduate degree or equivalent combination of education and experience in the field of social work/social servicesAt least four years experience working in community-based settings with homeless and marginalized individuals, including people who use illicit drugsAt least two years experience in a leadership role in a unionized environmentStrong communication skills with the ability to problem solve and provide support, including the ability to develop systemic solutions to how new and existing work is completedFamiliarity with facilitating trainings/groupsKnowledge of the Ontario Employment Standards ActAbility to work collaboratively within a team to integrate teams work with work of other teams and departmentsDemonstrated ability to work with 2SLGBTQ communities including demonstrated experience integrating anti-racism, anti-oppression and intersectional values and principles into daily practiceAbility to be self-directed, work independently and manage a varied workload.Demonstrated interpersonal, decision making, conflict management, critical thinking, and organizational skillsHighly developed understanding of and ability to communicate appropriate professional boundariesExtensive experience with conflict resolution and well-developed de-escalation skillsCommitment to social justice principles and an understanding of the intersection of gender, race, sexuality, and classDemonstrated experience with overdose prevention and response; as well as knowledge of applicable legislation and government policies as related to overdose and harm reduction servicesCertificate of Completion of Homelessness Learning Hubs Harm Reduction for the Homelessness Sector considered an assetAbility to develop and execute plans to achieve functional goalsExcellent written communication skillsComputer literacy, including the ability to access and use a variety of information system toolsDemonstrated experience working with refugees and newcomersOther duties as required.Working in an environment where there may be smoke is required.The successful applicant must provide a criminal record check that is satisfactory to Homes First Society.We are an equal opportunity employerAccommodationWe are committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.Covid-19 Vaccination PolicyPlease note, all candidates offered a position with Homes First from September 8, 2021 onward must be fully vaccinated and provide proof of their vaccination status as a condition of employment. Please note Homes First will comply with its human rights obligations and accommodate employees who are legally entitled to accommodation. #J-18808-Ljbffr