Job Title

Are you a strategic leader with a passion for operational excellence, team development, and delivering superior customer service? Danby is looking for an experienced Operations Manager to join our dynamic team and play a key role in driving our warehousing and logistics operations forward across North America, while also overseeing Danbys Direct-to-Student rental program in Ontario.ResponsibilitiesSupport the companys attainment of volume, revenue and profit targets with emphasis on building a strong reputation through superior customer service;Collaborate with the Sr. Director of Operations and peers to develop short- and long-term strategic plans.Provide strong leadership by promoting the mission and values of the organization both internally and externally, as well as oversee the adherence to values and mission by direct reports.Manage and supervise direct reports, overseeing the movement of products and materials in and out of all company operated and 3PL warehouses and assigning specific duties.Provide support to direct reports; by communicating expectations/plans, coaching their performance, providing opportunities to develop skills and holding them accountable;Ensures that all reporting staff members are following health and safety policies and procedures.Manages all expenses as it relates to warehousing, shipping and receiving of product into all divisions of Danby facilities.In partnership with Director and peers, establish and implement departmental policies, goals, objectives and procedures.In collaboration with Sr. Director, determine staffing requirements and oversee the interview, hiring and training of new employees with the assistance of the corporate human resources department.Monitor third party business and suppliers to ensure that they are efficiently and effectively providing the needed services and supplies while staying within budgetary limits.Develop and present plans for capital projects including warehousing, storage facilities, equipment and potential acquisitions.Responsible for special projects completion as assigned by Senior Management.QualificationsBachelors degree or College diploma in Business, Logistics or Material Management related field, or an appropriate combination of education and practical experience.5 years of direct work experience in a senior management capacity.Working experience in the Commercial Appliance industry preferred.Minimum 10 years working experience in warehousing/distribution with a North American focus.Possess the following personal qualities: integrity, creativity, high standards, commitment, ethical values, and achievement oriented.Excellent organizational, strategic, planning and implementing skills.High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.Excellent communication skills, writing, speaking and presenting.Able to build and maintain lasting relationships with key business partners, and customers.Proven team management and leadership skills to achieve top performance.Able to create realistic schedules and meet deadlines under stress and interruptions.Understanding of financial reports including budgetary guidelines and project expenditures.Computer literacy, including effective working skills of MS Word, Excel, PowerPoint, and Enterprise Resource Planning (ERP) software.