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Job Title


Manager, Ticket Sales and Service


Company : Saint John Sea Dogs


Location : Saint John, New Brunswick


Created : 2025-05-24


Job Type : Full Time


Job Description

The Saint John Sea Dogs are seeking a successful, motivated and tenured sales professional to focus on selling Saint John Sea Dogs season tickets, group tickets and ticket packages, while providing excellent customer service. The suitable candidate will be a self-starter who can generate sales through proactive sales strategies and creative initiatives that engage all types of fans and has a proven track record of exceeding sales targets. Responsibilities: Directly contribute to increasing revenue through lead generation and qualifying prospects Achieve and surpass defined targets for new business for all products; including season tickets, ticket packages and group tickets Achieve KPIs each week as defined, through email, text and phone calls Develop and maintain internal and external relationships through exceptional guest service Provide superior customer service at every step of the sales process, including after the sale Engage Season Ticket Members throughout the season through email, text and phone calls Creation of new events and ideas to contribute to the overall satisfaction of our Season Ticket Members Work within the Ticketmaster ecosystem on a daily basis Execute experiences on game days and events as required Create and execute events throughout the season and summer to generate fan interest Attend community events to spread awareness surrounding Sea Dogs ticketing Requirements: Sport Management or Business-Related post-secondary education Minimum 3+ years of relevant experience Experience with sports ticketing B2B selling experience considered an asset Strong interpersonal, communication, and presentation skills Comfortable managing a robust pipeline and navigating long-term sales cycles Excellent time management skills Working knowledge of Ticketmaster (Archtics) and use of a CRM system Access to a vehicle and a drivers license Interested applicants can email their resume to Associate Director, Ticket Sales and Service, Jared McGuirk at jared@sjseadogs.com or apply directly through LinkedIn.