Job Title

Bilingual Damage Insurance Account Manager Full Time / Permanent Location: Quebec - 100% Remote Hours of Work: Monday to Friday 8:00am 6:00pm (35 hours/wk.) Salary Range: Up to $65K + up to 7% Bonus (50% company and 50 % personal)Company: Our client provides group life, long term disability, health and dental insurance plans to its members and is dedicated to providing an optimal working environment for its employees.Remote - Work from home 3 weeks vacation + 4 wellness days +10 sick days +one volunteer Industry-leading employer-paid group benefits that start on your first day! Dental plan-100%Vision planParamedicalDrug planLife InsuranceDefined benefit pension plan100% coverage of continuing education and licensing fees (including RIBO and AIC courses)Opportunities for advancementAmazing social events Casual dress code policyExcellent trainingFamily working atmosphere.Company provided laptop and mobile device. Job DescriptionReporting to the Assistant Service Manager, Home & Auto Program, youll play a pivotal role in connecting with customers and prospects, understanding their needs, and providing expert guidance to recommend the right insurance solutions. Your goal is to foster lasting relationships, deliver exceptional customer service, and drive sales by offering tailored insurance products to meet each clients unique needsResponsibilities: Prospecting & Relationship Building: Research, qualify, and engage with potential clients to drive sales growth. Respond to inquiries, assess client needs, and provide tailored solutions to resolve issues and offer expert guidance.Sales Development: Drive sales by building strong relationships with prospects. Engage through inbound calls, follow up on expired policies, re-quote from previous years, and reach out to leads from marketing campaigns, and online sources.Expanding Accounts: Identify opportunities within existing accounts to increase sales. Develop tailored contact strategies, introduce new products and services, and maintain close communication with insurance underwriters to meet or exceed sales targets.Client Retention & Support: Strengthen relationships with current members and accounts by offering exceptional support, providing valuable information, and identifying new opportunities for growth.Efficient Inquiry Management: Handle inbound calls, process quotes, update client information, and assess risks in line with underwriting standards. Provide clear answers to any account-related questions.Competitive Insights: Monitor client reactions to competing products and share insights with management. Evaluate our products and suggest potential improvements to stay ahead in the market.File Management: Process changes and ensure proper documentation for follow-up actions.Home Evaluation: Perform home evaluations and input calculations accurately into the system to support quotes and insurance offerings.Documentation & Correspondence: Prepare clear and professional correspondence and documents as required to support client needs.Client Communication: Maintain an up-to-date BMS base, ensuring timely follow-up on all client interactions and ensuring excellent service at every touchpoint.Confidentiality & Quality: Deliver exceptional service while adhering to confidentiality standards, safeguarding company operations, and ensuring compliance with established procedures.Reporting & Accountability: Keep accurate records of quotes, sales, and other key metrics for monthly reporting, ensuring transparency and accountability.Market Knowledge: Stay informed on the latest underwriting guidelines and market trends to provide relevant, up-to-date solutions to clients.Additional Responsibilities: Take on additional tasks as required, bringing your expertise and adaptability to the role.Qualifications:Fully Bilingual English and French (spoken and written)AMF license (Must Have)Minimum 1 year experience in personal lines automobile and property insurance. (Flexible to see other types of insurance.)Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.Superior time management, project management and organizational skills to manage competing priorities.Intermediate knowledge of Microsoft Office Suite applications.