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Job Title


Manager, AML 1st Line Operations


Company : EQ Bank | Equitable Bank


Location : Toronto, Ontario


Created : 2025-05-31


Job Type : Full Time


Job Description

Join a ChallengerBeing a traditional bank just isnt our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform whats possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If youre not afraid of taking on big challenges and redefining the future, you belong with us. Youll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.The WorkThe Manager, AML 1st Line Operations plays a leadership role in the AML 1st Line, Digital Banking department while also contributing specific subject matter expertise on Anti-Money Laundering, Anti-Terrorist Financing (AML/ATF), Sanctions, and Compliance related matters. This position primarily assists the Senior Director, AML 1st Line, Digital Bankingin the on-going management and the oversight of Digital Bankings AML/ATF program.This position assists the Senior Director, AML 1st Line, Digital Banking in ensuring AML/ATF related policy and procedures are maintained and current to support a comprehensive and effective AML/ATF program for Digital Banking, assists employees to comply with legislation and regulations, conducts monitoring and testing of AML controls for Digital Banking and helps to manage reputational and other operational risks. The environment is often fast-paced and requires the effective time management of multiple tasks and projects.Advisory and TrainingActs as a point of escalation for AML 1st Line for AML/ATF related inquiries relating to regulatory interpretation or the Banks AML/ATF program while ensuring compliance with applicable laws, regulations, guidelines, and established proceduresSupport the Senior Director in providing guidance, regulatory interpretation, training and other assistance with appropriate standards and business practices to support Digital Banking in managing its AML/ATF activitiesSupports the Senior Director in the development and implementation of procedures and training for the identification, quantification and management of regulatory compliance risk for Digital BankingRecommends strategies to improve or update existing AML/ATF controls or create new controls to ensure the effective management of ML/TF risk. Creates and independently manages summaries, presentations, statistics, and any other required documentation to effectively report to the Senior Director on the status of AML/ATF program within Digital Banking. Proactively monitors and analyzes updates from the AML 2nd Line and provides sound recommendations for action to the Senior DirectorProvides feedback on the Banks annual AML/ATF Risk Assessment as it relates to Digital Banking. Proactively manages remediation of any audit findings from AML 2nd Line or Internal Audit departmentRemains up to date with sanctions, FATF publications, and general developments in the AML/ATF landscapeParticipates in various internal/external workshops/seminars/conferences to remain current in the AML/ATF landscape (e.g., maintain CAMS certification). Regularly develops, updates and delivers specialized AML/ATF training at enterprise and business unit level and manages the maintenance of enterprise-wide AML/ATF employee training program, assessment and certification processes to effectively manage ML/TF risks and gaps and comply with regulatory expectations and industry standardsPolicies and ProceduresSupports the Senior Director in managing the development and maintenance of department AML/ATF related policies and programs to effectively manage ML/TF risks and comply with regulatory expectations and industry standardsSupports the Senior Director in the implementation, oversight and management of an effective AML/ATF programMonitors regulatory and internal changes to recommend updates in policies and procedures and to provide regular updates to the Senior Director. Assesses and escalates to the Senior Director significant AML/ATF policy and procedural gaps and issues across Digital Banking and provides recommendations for remediationSupports the Senior Director in reviewing new initiatives and changes to Digital Banking products and services, policies, processes and systems to determine whether compliance-related risks have been adequately addressed and suggests controls and procedures to ensure effectively manage risk and complianceManages the development, amendment and continuous improvement of the AML 1st Lines policies and procedures. GeneralActs as mentor and role model for AML 1st Line team. Helps build processes for monitoring and testing ML/TF risks across Digital Banking, delivering and maintaining the performance required for the department, including coaching and the creation and implementation of trainingPromotes a positive work environment that fosters collaboration, innovation, and synergiesEmpowers staff/team with resources and tools to be successful in the roleMonitors regulatory and internal changes to recommend updates in monitoring and testing activitiesLet's Talk About You!A university degree, preferably in Business, Law or Accounting5+ years proven Canadian experience gained through work experience in the financial services industry, including experience in AML/ATF systems and controlsCAMS certified or to be certified within 12 months of start dateManagerial experience for a minimum of 2 yearsDemonstrated leadership skills with the ability to set strong examples for staffDirect exposure in managing AML/ATF, sanctions, regulatory compliance, risk management disciplines and best practicesSubject matter expertise of AML/ATF legislation, related regulations and guidelinesLending or retail banking experience considered an assetExcellent analytical, risk assessment and research skillsAbility to successfully handle multiple competing prioritiesStrong time management skillsExcellent written and verbal communication skills, including strong public speaking and presentation skills, as well as the ability to develop and maintain strong relationships with internal and external contactsProficient knowledge of Microsoft Office (Word, Excel and PowerPoint) and internet/web navigationKnowledge of French an assetWhat we offer (For full-time permanent roles) Competitive discretionary bonus Market leading RRSP match program