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Job Title


Underwriting Assistant


Company : Hays


Location : Toronto, Ontario


Created : 2025-05-27


Job Type : Full Time


Job Description

PLEASE READ: This is a 12-18 month contract with potential for extension Successful candidate must be available ASAP This position is hybrid in office 2-3 days (King Street) Successful candidate must have strong EXCEL skills Your new company Hays Specialist Recruitment has partnered with a insurance company located in Toronto (King Street). We are looking to hire a Underwriting Assistant to join their team on a contract basis of 12-18 months, which has the possibility of extension. Your new role Liaise with Underwriters, Brokers and Reinsurers on behalf of the Underwriting Support Unit as needed to communicate account status and complete or follow up for outstanding subjectivities. Liaise with Underwriters to confirm policy issuance instructions for policies, endorsements, forms, notices, certificates, etc and effectively process coding/issuance. Review and Analyze informational reports to glean anecdotal information as required by Undewriters (e.g., summarize Loss Runs). Respond to internal and external client inquiries in a professional and timely manner. Act as an anchor between shared service centres and onshore Underwriting team to make sure the support to Underwriting is seamless. Rate premium changes for premium bearing change requests. Execute post-bind account management workflow and any handover to Shared Service teams. Quality control document output to ensure accuracy of work and that of shared services. Monitor the maintenance of electronic file for accounts as required. Maintain or exceed the company key performance indicators as required by Operations team. Develop strong working relationships and collaborate with Underwriters, Shared Services, and members of the Underwriting Support Unit. Assist with Account Receivable collections and troubleshoot as required to ensure payment received reconciles with premium bound. Assist with training and knowledge transfer with Shared Services. Potential to participate in projects where the Unit may be requested to provide Subject Matter Experts related to the Underwriting Support Unit. Potential to participate in projects that relate to process improvement, new system implementation or upgrade, and procedure documentation as required by the Underwriting Support Unit. Calculate base rating and apply experience modifications as part of Underwriting package completed by Underwriting Support Unit for Underwriter review future responsibility. Requirements: Solid competency in MS Office applications: Word, Outlook, and Excel Competency in Adobe Standard or similar pdf conversion tool. Excellent interpersonal, written and oral communication skills. Strong interpersonal skills in order to work effectively and professionally with diverse groups. Excellent attention to detail. Proven organizational and problem solving skills. Proven prioritization and time management skills with accurate results. Ability to work independent and a self-starter. Bachelors degree preferred. 2+ years related insurance experience and/or training; or equivalent combination of education and experience, preferable in Professional related products. Knowledge of commercial insurance policy forms and regulatory requirements is a plus. CIP Designation preferred but not required.