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Job Title


Service Management Team Lead (Government)


Company : Tata Consultancy Services


Location : Toronto, Ontario


Created : 2025-05-31


Job Type : Full Time


Job Description

Inclusion without Exception: Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes. TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the worlds largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent AgileTM delivery model, recognized as a benchmark of excellence in software development. TCS'' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. We are seeking a Test Lead to manage end-to-end testing activities for applications, ensuring high-quality deliverables, compliance with industry standards, and smooth execution of test cycles. experience in test planning and execution, defect management, and stakeholder coordination. Additionally, exposure to test automation, including Tosca, is preferred. Test Lead to manage end-to-end testing activities for applications, ensuring high-quality deliverables, compliance with industry standards, and smooth execution of test cycles. experience in test planning and execution, defect management, and stakeholder coordination. Additionally, exposure to test automation, including Tosca, is preferred. Ensure comprehensive functional, integration, regression, performance, and UAT testing. Validate APIs, services, and map layers through manual and automated test cases. Perform cross-browser and cross-platform testing to ensure consistent application performance. Work closely with developers, business analysts, and teams to align testing activities with project requirements. Defect Management & Quality Assurance: Perform root cause analysis and defect triaging, ensuring timely resolution. Ensure compliance with QA best practices, testing standards, and utility industry regulations. Provide test progress reports and key metrics to stakeholders. Contribute to test automation initiatives where applicable, particularly in API testing and workflow validation. Exposure to Tosca or other automation tools for improving test efficiency. Support automation efforts for repetitive validation tasks, though manual testing remains the primary focus. Stakeholder & Team Management: Lead and mentor a testing team, ensuring effective collaboration and knowledge sharing. Coordinate with internal teams, third-party vendors, and offshore units to execute test cycles smoothly. Engage in client discussions, requirement analysis, and testing sign-offs to ensure business expectations are met. Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).