Job Title

Constituency Office Manager The Constituency Office Manager plays a pivotal role in ensuring the day-to-day operations of the Member of Parliament''s office run smoothly. This involves overseeing administrative systems, managing office supplies and resources efficiently, and ensuring data protection and confidentiality protocols are upheld. Key Responsibilities: Serve as a primary point of contact for constituents seeking assistance with federal programs. Triage and assign casework to appropriate staff, ensuring timely follow-up and resolution. Oversee the running of the constituency office, including health and safety protocols. Constituent Services: Manage constituents visiting, calling, and writing to the constituency office. Engage with constituents in an empathetic and thoughtful manner. Oversee and support casework, ensuring prompt and sensitive handling of constituents'' issues. Staff Supervision: Assist the Chief of Staff in day-to-day activities. Foster a professional, inclusive, and supportive work environment. Qualifications: Bilingualism is highly desirable. Strong leadership and organizational skills. Excellent written and verbal communication abilities. Proven experience in office management. Able to handle sensitive information with discretion and confidentiality.