Job Title

Navis Marine Insurance Brokerage, a proud partner of Navacord, is a boutique brokerage specializing in all things marine.We are looking for an Account Manager Yacht Broker to join our team!The Account Manager is responsible for managing a book of yacht insurance business, by supporting customers to ensure that their insurance needs are met, including initiating new business, making mid-term changes, managing renewals and processing cancellations.Job Location:Vancouver, BC (Burrard/Pender)Hybrid work environment following 6 months of employment.As Account Manager Yacht Broker, you get to participate in:Working closely with the Yacht Team to meet current client needs, including assisting with the processing of Renewals, Mid-Term Changes, and Cancellations. This includes invoicing, policy document issuance, client follow ups and Lloyds of London compliance checking.Producing renewals, mid-term transactions and new business processing and general yacht department enquires.Initiating new business by referral, call-in, warm outbound calling, or marketing initiatives.Planning, organizing, and conducting client meetings in conjunction with sales team members or independently.Taking new business applications over the phone or in person, in a courteous and professional manner.Maintaining and updating client information.Preparing new and renewal documentation, endorsements, invoicing and cover notesProcessing and collection of payments and issuing refunds.Marketing of new and renewal business with domestic insurance markets, underwriters, or in-house programs.Preparing reports, and proposals for management as requested.Supporting the implementation of new business directives or initiatives.Acting as a representative at various industry functions including Boat Shows.Your Skillset Includes:Committed to customer service through building strong, trusted relationships.Demonstrated ability to communicate, present and influence credibly and effectively inside and outside the organization.Ability to prepare written material including proposals, quotes and letters.Numerical ability to calculate discounts, interest, commissions, etc.Critical thinking skills to assess options, approaches and conclusions.Good interpersonal skills and collaborative approach to be able to work towards common goals.Demonstrated ability to follow standard processes and procedures.Ability to organize and prioritize work to meet assigned tasks on time and with high accuracy.Ability to work with team members effectively and support others in developing their capabilities through training and mentoring.Must Haves:General Insurance Level 2 license in good standing with the Insurance Council.Experience in the insurance industry, providing support to customers.Familiarity with marine insurance, either through previous roles or a personal passion for boating.Committed to continuous education through reading, workshops, seminars, and conferences.Proficient in MS Office, Outlook, and familiarity with an agency management system.What Do We Offer in Return?Competitive Benefits Plan (Extended Health and HCSA)Yearly Lifestyle BenefitFun team events during the yearDowntown office in the Financial DistrictTeamwork within the departmentOn-site gymOn-site bike locker