Job Title

Our client, a respected National Non-profit Association, seeks a Senior Coordinator of Examinations to oversee the end-to-end examination process. In this critical role, you will ensure the seamless delivery of high-stakes exams while maintaining the highest standards of integrity and confidentiality. Your expertise will contribute to the development and maintenance of their e-learning platform, supporting the professional growth and certification of their members. Duties may include, but are not limited to: Develop and maintain assessments, formal examinations, and content on the e-learning platformEnsure data accuracy, coordinate testing and approval processes, and identify opportunities for system improvementsTroubleshoot technical issues, support content development, and assist with exam question preparation, editing, and translationArrange and monitor remote proctoring services, coordinate exam administration and validationProvide technical support to exam participants, review proctoring reports, and make recommendations on participant eligibilityCoordinate post-examination grading, analysis, and reportingPrepare grading workbooks, files, and reports on exam statisticsAssist with identifying patterns and trends in exam results and propose improvementsRespond to internal and external inquiries on education courses and programsProvide exam-day support, maintain an issues log, and propose solutions to potential problemsLiaise with departments, coordinate with graders, and support other areas of the department as neededOther duties as assignedRequired skills and qualifications: College diploma in a relevant field (e.g., Arts, Social Sciences, Business Administration, Management)Must be fluently bilingual (English and French)2-3 years of administrative or project management experience, preferably in the examination function of a non-profit professional associationExperience handling sensitive and confidential filesExperience creating courses and examinations, and providing user support in an e-learning systemProficient in MS Office (Word, Outlook, PowerPoint, Excel) and Adobe Acrobat, with strong Excel skillsExperience with an e-learning platform is required - D2L/Brightspace is preferredTech-savvy, with ability to learn and adapt to new software and toolsExcellent communication, interpersonal, and customer service skillsAbility to work under pressure, prioritize tasks, and meet deadlinesHighly organized, self-motivated, and able to work with minimal supervisionBenefits and Perks:Stable work environment with long-tenured staff and low turnoverComprehensive benefits packagePensionStandard 35-hour workweekCollaborative team environmentGenerous vacation timeCompressed summer hours Paid training and development opportunitiesCentrally located and bus accessible Typical hours: Monday to Friday 8:00am-10:00am to 4:00pm-6:00pm (Flexible start/end time) Overtime is required for examsSalary: $69,800 to $77,000 per year depending on experience If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume. We thank all applicants for their interest in Express Employment Professionals; however, only the candidates selected for interviews will be contacted. Express Employment Professionals is an Equal Opportunity Employer.