Job Title

Duties and Responsibilities:Sales GenerationDetermine customer requirements and expectations in order to recommend products and solutionEnsure implementation of marketing strategies, plans, and programsMake customer visits on a regular rotation, report into Manager on discussionsSell to existing and source new B2B customers by providing product technical information and pricing in a timely mannerKeep up with news and trends in the industry developmentHelp grow and maintain revenue/profit in accordance with the company business planEnter/facilitate orders processing to ensure accuracy and tolerance meets customers needContinually communicate with procurement team to ensure product availability and fulfillmentHelp monitor, evaluate, and make suggestions with respect to lost business / and sales opportunities to continually improve on our results.Customer Service and Technical AssistanceAccurately process customer transactions such as orders, quotes or returns.Contact customers following sales to ensure ongoing customer satisfaction.Select suitable items from suppliers list base on customer specification and place orders with support from procurement staffObtain accurate information from logistics team relating to shipment dates and expected dates of delivery.Work with logistics team to schedule shipment dates to ensure timely delivery and expedite as needed.Manage customers relations and provide customers after-sale serviceAdditional ResponsibilitiesAnalyze market trends, sale statistics and suggest improvementsSkills & Requirement:Self-motivated drive to achieve personal development and proven ability to multi-task to meet deadlinesComfortable in cold-calling situations.Strong time management, organization skills and attention to detailPossess excellent presentation and negotiation skillsAbility to prospect new customers, prioritize target customers and build rapport with B2B customersGreat problem solver with excellent customer service skillsWork well independently and with a diverse group of people by demonstrating teamwork skills, creativity, and initiativeHold a valid driver's license and be willing to travel on the jobProficient in MS officeDriving skills is a must. A valid driver's license and a personal vehicle is requiredPreferred:Strong communication skills both oral and written in both English and FrenchKnowledge of CAD, bill of material and geometrical tolerances.Steel structural knowledge/experience of Fasteners and steel components etcMetal machining and fabrication experience a plusMinimum (2) years of sales experience and/or customer service.Post-secondary education in Marketing, Business Admin, Mechanical, Metallurgy or Engineering Technology. Salary Structure:Based salary plus commission