Job Title

Position: Remote Bilingual Administrative Assistant As an Administrative Assistant, you will play a key role in the smooth day-to-day operations of the agency. You will be a go-to resource for team members, whether travel advisors or admin staff, ensuring smooth coordination across departments. Versatile, detail-oriented, and proactive, youll be responsible for operational support and cross functional administrative management, helping foster a structured, professional, and well-organized environment for the entire team. Key Responsibilities Answer incoming phone calls and direct them to the appropriate contacts Manage the general inbox and prioritize messages Support the team in administrative processing of travel files Perform data entry in systems (CRM, internal platforms, Sabre, etc.) Monitor administrative deadlines (document submissions, payments, etc.) Prepare reports, letters, or supporting documents Maintain the organization of digital files and client records Collaborate with various departments (sales, finance, etc.) to ensure smooth coordination What Were Looking For Relevant experience in an administrative or operational support role within a travel agency Excellent command of French and English, both spoken and written Strong organizational skills, autonomy, and attention to detail Ability to manage multiple tasks simultaneously and prioritize effectively Comfortable with technology and collaborative platforms (Teams, Outlook, SharePoint, etc.) Positive attitude, discretion, and professionalism Committed to delivering impeccable customer service Remote, Monday to Friday 9am to 5pm. Salary plus benefits.