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Job Title


Customer Insight Specialist


Company : beBee Careers


Location : Cape Breton, Nova Scotia


Created : 2025-05-31


Job Type : Full Time


Job Description

Customer Experience Analyst Job Description We are seeking a skilled Customer Experience Analyst to join our team. As a Customer Experience Analyst, you will be responsible for analyzing customer service interactions and experiences. Your primary objectives as a Customer Experience Analyst will include: Analyzing customer feedback to identify areas for improvement Developing and implementing strategies to enhance the customer experience Providing actionable insights to stakeholders to inform business decisions To be successful in this role, you must have excellent communication skills, attention to detail, and the ability to work independently. Requirements: A reliable internet connection A computer or mobile device Excellent analytical and problem-solving skills Ability to work effectively in a remote environment