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Location: Burnaby, BC (Hybrid)Job Type: Full-TimeExperience Level: Mid-Level (25 years)Industry: Healthcare, Market Research, Consulting About UsiData Research is a leading provider of market research and consulting services for the healthcare industry. We work with global medical device manufacturers, pharmaceutical companies, and healthcare innovators to deliver actionable insights and strategic guidance.As our client base grows, we are seeking a skilled and high energy Account Manager to lead client relationships, drive project execution, and contribute to the continued expansion of our business. Position OverviewThe Account Manager will be responsible for managing a portfolio of healthcare clients, ensuring high levels of satisfaction, repeat business, and revenue growth. This role blends relationship management, consultative strategy, and commercial acumen. Key ResponsibilitiesServe as the primary point of contact for a defined portfolio of healthcare industry clientsManage and oversee the delivery of market research and consulting projects from initiation to completionEnsure client satisfaction, retention, and repeat engagements through proactive support and strategic partnershipIdentify upselling and cross-selling opportunities based on client needsCollaborate with internal research, sales, and product teams to ensure timely, high-quality deliverablesPrepare and lead client meetings, presentations, and business reviewsMaintain detailed and accurate client activity in CRM systems Qualifications25 years of experience in account management or client services in a B2B setting (preferably within healthcare, market research, or consulting)Proven ability to manage complex client relationships and multi-phase projectsStrong communication, presentation, and negotiation skillsUnderstanding of the healthcare industry, particularly medical devices or life sciences, is a strong assetFamiliarity with CRM tools such as Salesforce, HubSpot, or similar platformsBachelors degree in Science, Business, Marketing, Healthcare, or a related field Compensation & BenefitsSalary: CA$70,000 CA$85,000 per yearProfit-sharing/Bonus: Up to 10% of salary (based on hitting quota, client satisfaction and retention KPIs)Sales Commission: Commission on total sales up to 100% of salaryTotal Target Compensation (OTC): CA$100,000 CA$140,000+ annuallyComprehensive health, dental, and vision insurancePaid vacation and statutory holidaysAnnual professional development budgetWork-Life balance budgetTrip to Hawaii for Sales Person of the yearFlexible work hours and hybrid options Why Join Us?At iData Research, we combine analytical rigor with deep healthcare expertise. Youll work with clients who are shaping the future of healthcare, while being supported by a team that values precision, integrity, and long-term partnership.We offer a collaborative environment where your contributions are recognized, and your career has room to grow.Apply now to join a team driving smarter decisions across the healthcare industry.NB: Within iData Research, the position of 'SDR' is internally designated as 'Product Consultant'.