Job Title: Member Services Coordinator About the Role We are looking for a detail-oriented Member Services Coordinator to perform account maintenance activities, review claims submission inquiries, and provide scholarship information and application forms as needed. This position also involves reconciling membership database records with claims adjudicator records. To succeed in this role, you will need aptitude and enthusiasm for building positive relationships in a member support environment, a passion for customer service, and computer literacy with the ability to troubleshoot and fix related problems. A relevant post-secondary degree or two to five years of applicable previous experience and exposure to employee benefits plan administration is required. Working towards a Group Benefits Associate (GBA) designation would be an asset.
Job Title
Member Services Coordinator