Job Title

We are seeking a reliable and highly organized Dispatcher to manage daily delivery operations for a 20-truck fleet serving the construction industry. In this role, youll schedule deliveries, coordinate with drivers and yard staff, resolve day-to-day issues, and ensure timely, accurate service. Working in rotating shifts (6:00 AM 4:00 PM or 7:00 AM 5:00 PM) alongside an experienced co-dispatcher, youll help keep operations running smoothly while planning ahead and maintaining strong communication with customers and the internal team.About Our Client:Our client is a family-owned and operated construction supply company offering delivery within the Ottawa area. They offer a fleet of 20 trucks delivering building materials across the region. The company is known for its commitment to client service, positive work environment, strong employee retention, and community-driven values. They offer employees perk, team outings, and an inclusive, open-door culture.Responsibilities:Coordinate and schedule delivery routes for a fleet of 20 trucks.Work closely with drivers, sales, warehouse, and yard staff to ensure timely and accurate deliveries.Communicate clearly with customers to confirm schedules and address delivery inquiries.Support day-to-day operations while also planning for future deliveries and logistics.Problem-solve delivery challenges and equipment issues in real-time.Use dispatching software to log schedules, truck usage, and personnel. Maintain clear documentation and ensure compliance with company standards. Build and maintain strong working relationships with clients and team members.Candidate requirements:Previous dispatch or logistics coordination experience in a construction or delivery setting.Strong organizational and planning skills with the ability to multitask.Clear, effective communication skills with both internal staff and customers.Familiarity with dispatching systems or scheduling software is an asset.A collaborative, team-first attitude and ability to work well under pressure.Experience dealing with unionized environments considered an asset.Knowledge of the Ottawa area and construction industry is an asset.