Job Title

The Oakville & Milton Humane Society (OMHS) is searching for an Animal Protection Officer to join our team and work in a fast-paced, exciting, and growing organization. Were looking for someone who enjoys engaging with the public, believes in providing the highest quality of care to animals and enjoys a workday where no two days are the same!About Us:The Oakville & Milton Humane Society (OMHS) is a dedicated non-profit organization focused on enhancing the lives of animals and connecting caring communities in Oakville and Milton. We provide shelter, care, and a range of support services for approximately 300 animals, while promoting responsible pet ownership through education. With values rooted in compassion, progressiveness, and community engagement, our strategic plan aims to invest in our people and build a sustainable future.What Would You Do?Reporting to the Manager, Animal Protection Services, this position is responsible for responding to animal related emergencies (for sick/injured wildlife and domestic animals) & enforcing Town of Oakville Animal Control By-laws. Key responsibilities include:Responding to animal related emergencies for standard calls and investigations of potential animal related By-Law violationsEnforcing legislation under the Town of Oakville By-Laws and Dog Owners Liability ActIssuing Administrative Monetary Penalties, Summonses, and preparation of Crown Briefs as requiredPick up of deceased animals on roadways and parksHandling of both domestic animals and wildlifeKeeping an accurate evidence notebookTransporting animals to neighbouring veterinary clinics and supporting related deliveries for the shelterAlways ensuring high quality customer service to clientsResponding to all public inquiries in person, over phone or through emailParticipation in public relation activities including public education programs and animal services events The ability to work successfully in a team environment and build effective working relationships inside and outside the animal protection team is essential. Excellent interpersonal and problem-solving skills with the ability to deescalate tense situations is critical.BASIC QUALIFICATIONS:Education and Experience: High School diploma plus one or more completed years in Veterinary Technology, Animal Health Technology, Police Foundations, Law & Security or equivalentStrong written & oral communication/interpersonal skillsAble to work successfully in a team environment and build effective work relationships.Excellent interpersonal skillsAble to problem solve effectively Skilled in de-escalation techniquesAble to work all shifts, including overnights. Shift work (including mornings, afternoons, nights, and holidays as required): we operate 24/7. 365 days a year. Valid non-probationary Ontario Class G drivers license and a clear Drivers AbstractAbility to lift and move animals or object weighing up to 100lbsMust be reliable and flexible with the ability to work all shifts; including nights, weekends, holidays, overtime as requiredClear Criminal Background CheckStrong computer literacy (Microsoft Office) and be able to efficiently use a shelter management softwarePREFERRED QUALIFICATIONS/SKILLS:By-Law experience or MLEOA training preferredExcellent interpersonal skills with the ability to build relationships with key internal and external stakeholdersDemonstrated ability to work within a team environmentDemonstrated ability to work independently but consults with Supervisor as necessaryDemonstrated diplomacy, tact, and discretionFlexible and adaptable approach to changing situationsA demonstrated compassion towards people as well as animalsDemonstrated ability to work with diverse groups of peopleDemonstrated ability to handle and control domestic and wild animals, including being knowledgeable about the methods and equipment used Job Type: Full-time, PermanentNumber of Positions: Two (2)Salary Range: $26.82/hour + Competitive BenefitsSchedule: 84 hours/biweekly (On Site)Disclosure Statement: OMHS is an equal opportunity employer dedicated to fostering a work environment that supports, inspires, and respects all individuals. Our processes are grounded in merit and are implemented without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, or any other protected characteristic. Please note that we will only be contacting candidates who meet our professional eligibility criteria.This role involves a degree of physical activity, including lifting animals of various weights, prolonged standing or walking, and the ability to work effectively in noisy environments, as well as adapting to any other situations that may arise.This position also entails working in an animal shelter environment, where you will have regular exposure to a variety of species and sizes of animals. Candidates should be comfortable and prepared to work in close proximity to them.