Job Title

3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Proudly catering to the industrial market since 1961, A.C.T. Equipment Sales Ltd. offers a vast range of products that specialize in abrasives, cutting tools, health and safety equipment, pneumatic tools and accessories, measuring tools, machine tool accessories and more. At A.C.T. we are looking to add to our growing AIMS (A.C.T. Inventory Management Systems) Support team. In this position, your primary role is to work collaboratively with co-workers, customers and suppliers to provide technical support for installing, training and support for our AIMS systems.We will provide the training you need to effectively & efficiently support these systems.We are looking for someone who is patient, detail-oriented, confident troubleshooting issues using the appropriate methods & tools, and is committed to providing a superior experience for our customers. POSITION RESPONSIBILITIES: Provide application support to co-workers and customers. Demo AIMs software in person and/or remotely when required. Upload customer specific pricing, images, and updates related to specific AIMS customers. Install, train and support all AIMS systems (including AIMS hardware & software) according to established policies and procedures. Service customer AIMS systems (including AIMS hardware & software) remotely and/or onsite at the customers facility when required. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED TO BE SUCCESSFUL IN THIS POSITION: Excellent communication skills including verbal, written, and interpersonal are required Frequent overnight travel required, primarily within Canada. Must carry a valid Class 5 BC Drivers License Must have a personal vehicle to travel to customer sites Proficient use of Windows and the Microsoft Office suite of products. Strong problem solving and deductive reasoning skills Customer-centric attitude and a desire to grow with & contribute to customer-focused company Must have the ability to establish rapport with customers and coworkers Ability to multi-task, prioritize, and manage time effectively Ability to work with cross-functional teams to achieve company goals THE MOST QUALIFIED CANDIDATES WILL: Have technological adeptness Be a self-starter that demonstrates excellent time and task prioritization. 2+ years of experience with Customer Service This job description is not intended to be all-inclusive. Employee may be required to perform other related duties to meet the ongoing needs of the Company. This position is based in our Surrey facility, so only candidates residing in greater Vancouver and surrounding areas will be considered. This position does not offer remote work possibilities.Must be legally entitled to work in Canada. HOW TO APPLY: Email your resume to: Subject Line must read: AIMS Support We thank you in advance for your interest. To ensure the best use of your time and ours, only applicants with the proper qualifications will be contacted. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Wholesale Referrals increase your chances of interviewing at A.C.T. Equipment Sales Ltd. by 2x Sign in to set job alerts for Inventory Management Specialist roles. White Rock, British Columbia, Canada 2 weeks ago Surrey, British Columbia, Canada 12 hours ago Surrey, British Columbia, Canada 1 week ago Burnaby, British Columbia, Canada 2 days ago Seasonal Inventory Tracking Attendant (ITA) Talent Acquisition & Inventory Administrator Burnaby, British Columbia, Canada 2 weeks ago Surrey, British Columbia, Canada 2 days ago Talent Acquisition & Inventory Administrator Burnaby, British Columbia, Canada 2 weeks ago Surrey, British Columbia, Canada 1 month ago Surrey, British Columbia, Canada 2 weeks ago Surrey, British Columbia, Canada 2 weeks ago Burnaby, British Columbia, Canada 4 days ago Maple Ridge, British Columbia, Canada 3 months ago Surrey, British Columbia, Canada 2 weeks ago Richmond, British Columbia, Canada 3 months ago Surrey, British Columbia, Canada 2 days ago Maple Ridge, British Columbia, Canada 4 days ago Surrey, British Columbia, Canada 2 days ago Surrey, British Columbia, Canada 14 hours ago Surrey, British Columbia, Canada 6 days ago Surrey, British Columbia, Canada 4 weeks ago Surrey, British Columbia, Canada 2 days ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr