Job Title

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.Why this role is important?SUMMARY:To manage resources of the Beauty Boutique department to maximize and achieve sales targets.The ideal Beauty Boutique Manager will:Drive a passion for resultsProvide thought leadershipAnalyze and solve problemsEngage our peopleBuild collaborative relationshipsDemonstrate personal leadership and build trustDUTIES & RESPONSIBILITIES:SALES EXPECTATIONS:Utilize corporate sales tracking tools and dashboards to set sales goals and meet targetsSell to customers and coach/mentor staff in selling skillsEnsure sales are maximized through effective sales techniquesEnsure staff achieve productivity objectivesCUSTOMER SERVICE:Always put the customer first and provide superior customer serviceMonitor and communicate CSI survey results and objectives with team membersModel desired behaviors with eClienteling to provide superior customer serviceBook appointments for events and manage annual incremental event schedulePromote products through marketing and encourage use of the PC Optimum programEnsure staff are trained to beauty sales standardsTEAM LEADERSHIP:Mentor, coach, train, and motivate staffCreate an environment where selling is funPrepare performance appraisals in conjunction with the Front Store ManagerArticulate and demonstrate Blue Culture Principles and C.O.R.E ValuesFoster an environment that supports these principles and valuesOPERATIONS:Use corporate sales tools to continuously track salesEnsure cosmetic operating standards are in placeIdentify peak hours and schedule shifts accordinglyQUALIFICATIONS:Planning, judgment, and decision-making skillsIndependent thinking and decision-making when dealing with customer needsAbility to act upon tasks and goals outlined by managementDevelop a yearly plan for personal developmentWork collaboratively with the Associate-Owner and Front Store ManagerEXPERIENCE:Proven sales experience with a track record of achieving goalsCosmetic experienceEffective verbal and written communication skillsCustomer service orientationExperience leading a teamThe above describes the principal functions and duties necessary for proper evaluation of the job and is not exhaustive of all work requirements.J2WRTLJ2WFSMJ2WCXMWhy work in a Shoppers Drug Mart store?Each store has an Associate-Owner, allowing you to work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.Take ownership of your work and find ways to care for your patients, co-workers, customers, and community.Associate Owners in the Shoppers Drug Mart network value Canada's diversity, reflecting it in their products, hiring, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.We believe compliance with laws means doing the right thing. Upholding the law is part of our Code of Conduct, reinforcing stakeholder and customer expectations.#EN#FS #SDMR #ON #J-18808-Ljbffr