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Press Tab to Move to Skip to Content LinkAt Cascades, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first:Flex and connected mode (flexible schedule)Profit sharing planTelemedicine, Group insurance, and pension plan with company contributionsAccessible gym space or annual flexible reimbursement programEmployee assistance program (because we care about the physical and mental health of our people)Salary range for Quality Lead between $80,000 and $98,000 CAD annually and is based on experienceAt our facility in Calgary, you can develop your full potential, sustainably, by applying your expertise within the Packaging team as the Quality Lead:Oversee and manage all aspects of the plants quality assurance and food safety programs, including planning and executing internal and external BRCGS quality auditsManage third-party service providers such as pest control, housekeeping, and sanitation to ensure compliance with food safety standardsDevelop, implement, and monitor quality control systems, using key performance indicators such as customer complaints, cost of quality, and Net Promoter Score to ensure products meet both internal standards and customer expectationsOversee root cause analysis investigations and lead investigations to identify and eliminate the underlying causes of quality issues, supporting continuous improvement initiatives across production linesDrive and monitor corrective and preventive actions in collaboration with supervisors and the Line Centric Team (LCT), providing necessary support to ensure their effectivenessCommunicate corrective actions and quality updates to the Sales and Customer Service departments to maintain alignment and transparencyBring out the best in yourself!Every day, our colleagues choose to respect their true nature by contributing with passion to our mission.You too, should put forward your strengths:Minimum of 3 years of experience in a quality role within a manufacturing environment, preferably in the packaging, cardboard, or paper industryActively seeks operational efficiencies through Lean principles and is committed to continuous, measurable improvementApplies a structured and analytical approach to problem-solving; highly organized and results-drivenConfident and proactive both on the production floor and in meetings; fosters alignment, encourages buy-in, and leads with initiative and integrityBuilds trust with cross-functional teams and customers through clear communication, effective collaboration, and professional conductCertifications in quality systems (e.g., Six Sigma belts, ASQ Certified Quality Engineer, ISO 9001) are considered an assetPossession of food safety certifications such as SQF, BRCGS, or equivalent is an assetDemonstrated experience in managing food safety programs is considered an assetWe look forward to meeting you!About CascadesCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.To be part of Cascades is to reveal the full potential of materials, people, and ideas. We have been providing sustainable, innovative, and value-creating solutions in packaging, hygiene, and recovery since 1964. Cascades has been supporting a network of 10,000 talents working across nearly 70 operating units in North America. #J-18808-Ljbffr