Job Title

At Murphy Hospitality Group we pride ourselves on a very high standard of quality service and products and it takes exceptional people to reach this higher level. We have an excellent employee training program and benefits package. We offer competitive wages and opportunities for advancement. Its all about the people!The LoyalistCountry Inn and Conference CentreThe Loyalist Country Inn and Conference Centre is a four-star independent hotel overlooking scenic Summerside Harbour in Summerside, Prince Edward Island. The hotel features 82 clean, comfortable, and fully appointed rooms, an indoor pool, fitness centre, business centre, 24-hour front desk, and an onsite restaurant/lounge offering room service. Prince Edward Island is known around the world for its sandy beaches, rich culture, and diverse culinary offerings. The City of Summerside has all those things and more. In Summerside, youll enjoy stunning ocean views, acres of green spaces, unique shopping experiences, world-class theatrical and musical performances, and more.As a General Manager, You WillThe General Manager oversees all aspects of operations at the Loyalist including, guest service standards, front desk, housekeeping, maintenance, finances, sales & marketing, team leadership, and staff development. The General Manager must demonstrate outstanding leadership, managing and mentoring team members. They must be able to delegate responsibilities, organize complex projects, and establish priorities consistent with Murphy Hospitality Group objectives.The DutiesOversee the successful running of the hotel, working to achieve the financial, marketing, and human resource goals and objectives as set by Murphy Hospitality GroupOversee the Reservations Desk, Food and Beverage, Housekeeping and MaintenanceDirect and control the activities of the front office, reservations, and guest services to ensure adherence to the standards, policies, and procedures of the hotelContinuously set up the team to provide 100% guest satisfactionWork with the Director of Hotel Sales to develop a strong sales strategy to maximize room revenueEstablish relationships with guests and major corporate and government clientsAssist in the hiring of team members in coordination with the hiring processes of MHGDisplay a high degree of professionalism and integrity in the day-to-day management of the hotel and administrative duties as specifiedEnsure the quality of guest service at every touch point meets or exceeds MHG standardsOversee the safety and security of the hotel; the employees, guests, vendors and the publicWho You AreYou have a passion for the hospitality industry and providing the ultimate guest experienceHighly organized, able to balance various priorities and get things doneStrong time management skills, ability to be proactive and adapt to changing prioritiesAn agile leader who is resilient and both able to take and give direction as requiredAn action-oriented leader who builds trust and confidence within their teamsA positive, goal-oriented individual with a desire for personal and professional development within the hospitality/hotel industryA clear communicator with exceptional interpersonal skillsAble to resolve conflict, solve problems, think and act on the flyWhat You Bring5+ years experience in guest servicePrevious Hotel Management experience, particularly within a large property, an assetExperience in leading, training, and developing team membersExperience with hotel operating systems and channel management software an assetStrong Financial Management knowledge and experience.What We OfferCompetitive Base SalaryAnnual bonus programCompany RRSP Matching ProgramHealth, vision, and dental benefitsMHG Wellness & Fitness ProgramsEmployee Family Assistance ProgramGrowth and professional development opportunitiesDiscounts at all MHG locations across Atlantic Canada aswell as local shops and services #J-18808-Ljbffr