Job Title

OverviewDescriptionThere has never been a better time to consider a career in agriculture than now. Technology innovation is giving rise to new capabilities around food production and sustainability. Kenna is in the forefront of this transformational change. As a marketing solutions provider specializing agriculture, we provide the everyday support that growers need as they tackle new challenges and strive to maximize yield on their fields. Our service and support hub is in need of smart, ambitious, talented people who love the idea of helping growers find the answers they're looking for and are seeking a career foothold in agriculture. You'll be representing one of Canada's largest and most innovative agricultural solutions companies, well known for its innovative products and dedication to the advancement of the industry. There is no better place to launch your career in agriculture.ResponsibilitiesWhat youll be doing as our new full-time Agriculture Technical Advisor:Conduct outbound agri-business planning sessions with Canadian growers over the phone. Youll lead meaningful conversations that uncover needs, and demonstrate agronomic solutions, tailored to their individual needs providing value and resultsIn order to meet targeted budgets youll manage flow of transactional information from opportunity to demand generation, and coordinate the involvement of our field representatives when required.Provide inbound technical agronomic support to growers, retailers and business representatives while building trusted relationshipsAssume full ownership of incoming client calls, ensuring customer satisfaction and a consistent positive customer experience.Develop a thorough knowledge of the clients products, tools and services to best support customer requests and needsCapture key discussion points from conversations with customers and client in a call record that is used for metrics, future relationship opportunities and market intelPlease note this role is currently remoteQualificationsRequirementsSkills were looking for:Results-driven, highly organized and detail-orientedAbility to create and communicate value to current and potential customers inEnglishAbility to think independently, problem solve, handle objections and manage expectationsAbility to work in a team environmentAbility to employ active listening, proactively uncover needs and provide valuable solutions to build lasting rapport and relationshipsAn optimistic outlook and an openness to constructive feedbackA willingness to learn and have an active awareness of current industry topics affecting Canadian agricultureExceptional customer service over phone and emailExperience that will help you succeed:University degree or diploma in Agriculture or other science related disciplinesMinimum of 1-year customer service experienceProficiency in MS Office ProductsPrevious experience is sales is preferred #J-18808-Ljbffr