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Join to apply for the Unit Clerk - Emergency role at Alberta Health Services2 days ago Be among the first 25 applicantsJoin to apply for the Unit Clerk - Emergency role at Alberta Health ServicesGet AI-powered advice on this job and more exclusive features.Your Opportunity:This is an exciting opportunity at the Strathcona Community Hospital. The facility offers a 24/7 Emergency Department and a variety of Ambulatory, Laboratory, and Diagnostic Imaging services. The Unit Clerk, under the general supervision of the Manager, serves as the point of first contact in matters concerning the efficient administration of the Emergency Department. The emergency department unit clerk is responsible for: Managing incoming and outgoing telephone calls, greeting and directing patients/visitors, and managing patient records/charts. Processing outgoing referrals for patients via the Connect Care Work Queue and managing deferred referrals in a timely manner. Manage and relay information on frequent consults utilizing a centralized consult and referral system for patients within the department. Booking appointments and interfacility transfers. Maintaining clear and effective communication with interdisciplinary departments such as diagnostic imaging, laboratory, social work, other health professionals, patients and families while maintaining patient confidentiality. Assisting with tasks that improve patient and department flow that fall within the Unit Clerk scope of practice. Completing basic troubleshooting on technical and clinical equipment and submitting repair tickets as appropriate. Submitting building maintenance requests as required. Relaying and coordinating information related to admissions, transfers and discharges of patients, diagnostic testing. Maintaining administrative supplies on the unit. Sending and receiving departmental mail Updating and maintaining unit clerk and department digital resources as required, (I.E. resources in a shared network drive.Description:As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.Acute Care Alberta: N Primary Care Alberta: N Recovery Alberta: N Classification: Unit Clerk Union: AUPE GSS Unit and Program: General Emergency Primary Location: Strathcona Community Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.41 Posting End Date: 04-JUN-2025 Temporary Employee Class: Temp P/T Benefits Date Available: 21-JUL-2025 Temporary End Date: 30-AUG-2026 Hours per Shift: 11.08 Length of Shift in weeks: 12 Shifts per cycle: 17 Shift Pattern: Days, Evenings, Nights, Weekends Days Off: As Per Rotation Minimum Salary: $26.07 Maximum Salary: $31.68 Vehicle Requirement: Not ApplicableRequired Qualifications:Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.Additional Required Qualifications:High School Graduate (Grade 12) is required. Graduate from a recognized Unit Clerk course, including medical terminology, or equivalent and/or acceptable previous experience is required. Experience with Connect Care and Work Queue processes required. Minimum of 1-year recent (within 2 years) experience in a Unit Clerk position in an emergency department setting Comprehensive understanding of patient and family centered care with a demonstrated ability to enhance the patient care experience.Preferred Qualifications:2 years' experience working with computers and applications such as Office and Excel. Strong interpersonal and customer service skills with ability to effectively communicate verbally and in writing. Organizational skills and the ability to prioritize work with minimal direction. Ability to work with a multidisciplinary team in a fast-paced environment with frequent interruptions. Flexibility and adaptability to changing priorities. Demonstrated attention to detail in work performance.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Alberta Health Services by 2xSign in to set job alerts for Unit Assistant roles.Sherwood Park, Alberta, Canada 1 month agoSherwood Park, Alberta, Canada 3 weeks agoAdministrative Assistant - Township Road Family DentalExecutive Assistant / Branch AdministratorWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr