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Job Title


Director of Customer Solutions


Company : Climate17 | B Corp™


Location : Calgary, Alberta


Created : 2025-06-05


Job Type : Full Time


Job Description

This range is provided by Climate17 | B Corp. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeCA$160,000.00/yr - CA$200,000.00/yrVice President | USA Renewable Energy | Talent Acquisition Leader | 17+ Years Experience | Solar, Energy Storage, Wind & Power-to-X ExpertAbout the CompanyClimate17 is partnering with a cutting-edge tech company on a mission to revolutionize field operations worldwide. Their innovative platform empowers field teams and their managers with real-time insights, boosting efficiency and safety, minimizing risks and maximizing productivity. Serving over 100 clients across five continents, backed by major investors and preparing for the next funding round in 2026, the team is characterized by entrepreneurial spirit, passion, and ambition, coupled with integrity, humility, and collaboration.About the RoleA dynamic leadership role spearheading the client solutions efforts in North America. With a hands-on approach, directly engage in pre-sales activities, pilot project oversight, and high-level client interactions. The ideal candidate excels at both day-to-day customer solutions execution and strategic team leadership. The role is remote in Canada or USA, Eastern Hours, with regular travel.ResponsibilitiesStrategic leadership in customer engagement and project delivery across the customer journey whilst managing a high performing teamLeading solution workshops, partnering with sales to align customer needs with capabilities, maximizing valueOversee Pilot Program Management, proof-of-concept initiatives and secure successful transition to contract signingWork closely with the Implementation to ensure seamless pilot-to-full-deployment transitions, providing technical and strategic guidance through to adoptionFoster strong customer relationships, building trust and collaboration, address challenges to ensure project success, redesign customer process flowsAvailability to travel up to 50%QualificationsProven track record in hands-on leadership roles, balancing execution with team managementBackground in solutions architecture, solutions engineering, pre-sales, or pilot project management in B2B SaaSExperience in implementation and onboarding processes, managing pilot-to-deployment transitionsStrong technical aptitude with ability to communicate complex concepts to diverse audiencesDemonstrated success in building and maintaining client relationships including leading workshopsExceptional project management skills with a focus on measurable outcomesExperience with energy, utilities and/or construction clientsData-driven approach, able to translate results into actionable insights and ROI projectionsMust be based near an airport for customer-facing travelAbout UsClimate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector.Inclusive Application ProcessClimate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know.Seniority levelDirectorEmployment typeFull-timeJob functionCustomer Service, Sales, and Information TechnologyIndustriesSoftware Development, IT System Custom Software Development, and Business Consulting and Services #J-18808-Ljbffr