Step into a leadership role where your expertise shapes the future of construction risk strategy. We're seeking a dynamic and results-driven professional to spearhead our Toronto-based Construction Advisory team as a Senior Relationship Lead and Team Manager. This hybrid role offers the best of both collaboration and flexibility, with a requirement of three in-office days per week. If you're ready to take charge of a thriving client portfolio, lead a high-performing team, and influence strategy at a regional levelthis is your opportunity to make a lasting impact.What youll do:In this role, youll manage a sophisticated portfolio of construction clients, guiding them through customized risk management strategies while driving profitability and operational excellence across the book. Youll lead all aspects of service delivery, from analyzing risk exposures to negotiating complex coverage with insurers, ensuring your clients receive tailored, high-value solutions.As a team leader, youll foster a collaborative, performance-driven culture that aligns with broader business goals. Youll mentor and coach a growing team, champion strategic initiatives, and help shape the future of our construction practice. Reporting directly to the Central Region Construction Leader, youll have the influence and visibility to drive change and spark growthboth for the business and your career.Your responsibilities will include:Assessing client risk profiles, coverage needs, and claims history to build tailored insurance strategiesCollaborating with carriers and negotiating program terms and pricing for complex construction placementsPresenting renewal and proposal packages, and leading high-level client meetingsManaging billing, collections, and service execution for your client portfolioProactively generating new business through referrals and cross-functional collaborationEnsuring accuracy and compliance in documentation, contracts, and bindersActing as the main point of contact and advocate for your clients across internal teamsMentoring junior staff and supporting their professional growth through regular feedback and development planningParticipating in strategic planning, performance reviews, and KPI trackingCreating a culture of knowledge sharing, communication, and continuous improvement within your teamDriving alignment with internal business units to identify upselling opportunities and deliver seamless serviceWhat you bring:10+ years of experience specializing in construction-focused commercial insuranceProven leadership capabilities with experience mentoring or managing teamsStrong understanding of construction risk and tailored insurance solutionsExperience managing and renewing mid-to-large, complex accountsTrack record of building lasting relationships with senior client stakeholdersExcellent communication and problem-solving skillsProficiency with business systems, Microsoft Office, and internal sales toolsRIBO and/or CIP license required; CAIB, CRM, or ERM designations a strong assetWhat sets you apart:A collaborative leadership style with a passion for team buildingA knack for prioritizing and juggling multiple tasks in a fast-paced environmentStrategic mindset with a client-first approach to everything you doConfidence in leading client meetings, stewardship sessions, and internal reviewsWhy join us:Competitive salary: $135,000 $200,000 dependent on experience with bonuses and benefits includedAccess diverse career paths and continuous learning opportunitiesBe part of a culture that values innovation, inclusion, and impactCollaborate with industry leaders while making a difference in your communityEnjoy a comprehensive benefits package designed to support your growth and well-beingIf you're an experience insurance professional ready to lead strategy, mentor talent, and make your mark in the construction risk space - this is the opportunity to step into a high-impact role with real influence.
Job Title
Senior Client Executive and Construction Team Lead