Job Title

Help Lead the Charge in Can Decoration InnovationAt Fast Track Packaging, we dont just decorate cans, we set new standards. Since launching in 2015, weve grown into a North American leader in aluminum can decoration, specializing in shrink sleeves and digital printing. Our Guelph facility houses cutting-edge tech, including the first Velox direct-to-can digital printer on the continent. Were proud of our fast growth, high standards, and our team-first approach to delivering top-notch customer experiences.Now, were looking for an experienced Customer Service & Inside Sales Manager to join our leadership team and help us raise the bar even higher.What Youll DoThis isnt your average manager role. Youll lead and grow a passionate, fast-moving team of 10 (and counting), help shape customer relationships, and drive our inside sales strategy. Heres what your day-to-day will look like:Lead the Team: Coach, mentor, and support your team to stay sharp, motivated, and ready to crush goals.Own Customer Relationships: Make sure every client gets the outstanding service were known forsmooth communication, fast resolutions, and follow-through.Drive Sales Growth: Develop smart strategies to grow our customer base and hit revenue targets.Streamline & Improve: Look for ways to make our processes smarter and more efficient, using tools and tech to your advantage.Work Cross-Functionally: Collaborate with production, logistics, and marketing to keep everything running smoothly and keep customers happy.What You Bring to the Table5+ years in a leadership role focused on customer service and inside salesExperience managing teams of 10+ and a solid track record of hitting performance and sales goalsIdeally, some background in printing, packaging, or a related industry (or the ability to pick it up quickly)Great communication, people skills, and a problem-solvers mindsetComfortable using CRM systems and Microsoft OfficeWhy Youll Love Working HereBe Part of Something Big: Were growing fast and investing in the best tech out there youll be at the center of it all.Room to Grow: As we expand, there are plenty of opportunities to grow your role and your career.Competitive Pay: We recognize talent and reward it with a strong compensation package.A Team That Feels Like Family: Our culture is open, collaborative, and full of people who care about doing great work together.Ready to Apply?If you're organized, reliable, and ready to support a high-performing logistics and purchasing team, we want to hear from you. Please send your resume and a brief cover letter to marketing@ftpackaging.ca & mike@ftpackaging.ca, and include the position and city you're applying for in the subject line.Lets build the future of packaging together.