Job Title

**About Us:** Founded in 2020, FIKAs origin is a lifestyle brand redefining cannabis retail including flagship locations in Torontos Union Station and Distillery District. The FIKA Company is the home of 10 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer. Title In-Shop Delivery Driver Reports To Retail Store Manager Job Overview The In-Shop Driver is responsible for collecting orders at our retail locations throughout their shift and delivering them to our guests, safely. Additionally, the In-Shop Delivery Driver will be assisting the leaders in shop behind the scenes during quiet times. Competencies and Requirements * Personal Insured Vehicle * Valid Drivers License - Full ''G'' * Clean Drivers Abstract and Clear Criminal Background Check * A Smart Phone with a data plan and a car charger * Tech-Friendly (We got some cool apps we need you to learn) * Fluent in English * Available Monday-Sunday between 4pm-10pm Essential Duties and Responsibilities * Loading, transporting, and delivering items to customers in a safe, timely manner. * Completing deliveries as instructed through training to ensure all customers are satisfied. * Providing excellent customer service, answering questions, and communicating complaints from clients to dispatch accurately. * Adhering to assigned routes and following time schedules. * Abiding by all transportation laws and maintaining a safe driving record. * Maintaining compliance as it relates to the delivery process outlined in training. * Proper use of applications related to the delivery process. * Professional appearance and conduct. * Able to effectively communicate with diverse customers and create meaningful connections. * Strong organizational and time management abilities. * Able to strike up a conversation with anyone and be a brand ambassador. * Provide feedback & advice to others while maintaining a collaborative attitude. Education, Training and Experience * CannSell Provincial Cannabis Certification * 3-year Drivers Abstract * Criminal Record Check * 1-year minimum delivery or logistics experience The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each persons talents and strengths. * Thank you for your interest and application, only those selected for next steps will be contacted. *