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**Who We Are** Based in Toronto, Canada Pooch is a fast-growing pet gear company leading the way in functional, problem-solving products for dogs. From everyday essentials to category-defining innovations, we design gear that meets real needs and raises the bar for comfort, performance, and style in the pet industry. **Our Values** We stick together | We do the right thing | We are all entrepreneurs | We are Product obsessed | We tell it like it is | Weve got our customers back. **The Role** Were looking for an enthusiastic and detail-oriented **E-commerce Coordinator** to join our growing team and help elevate our online experience. This is a great opportunity to dive into the fast-paced world of DTC retail and make a real impact on how we show up online. Youll be at the heart of our digital storefrontsupporting product launches, maintaining high-performing site content, and ensuring a seamless customer experience. In this role, youll collaborate closely with marketing and customer experience to bring campaigns to life, optimize merchandising, and support data-driven decision-making. If youre passionate about ecommerce, love digging into the details, and want to learn and grow in a creative, collaborative environmentread on. **Key Responsibilities** * Maintain and update product listings including descriptions, images, pricing, and inventory * Ensure site content is current, accurate, and aligned with brand standards * Support new product launches and promotional campaigns across eCommerce platforms * Monitor site functionality and coordinate with developers or support teams to resolve issues * Assist in managing online merchandising, cross-selling, and product categorization * Support reporting on site performance metrics, customer behaviour, and sales trends * Collaborate with marketing and creative teams to support digital marketing campaigns * Conduct competitive research and help identify eCommerce growth opportunities * Coordinate promotional calendars, and product updates across channels **Requirements** * 12 years of experience in eCommerce, digital marketing, or a related field * Working knowledge of Shopify Plus, familiarity with Amazon Seller Central is a plus * Strong organizational skills and attention to detail * Proficiency in Excel * Excellent communication and teamwork skills * Ability to manage multiple tasks and meet deadlines in a fast-paced environment * Familiarity with basic analytics tools (e.g., Google Analytics, Shopify reports) **Preferred Qualifications** * Bachelors degree in Marketing, Business Administration, or a related field preferred. * Demonstrated understanding of SEO best practices * Experience in consumer goods, fashion, beauty, or retail is a bonus **We Offer** * Competitive salary and Paid Time Off package (three weeks vacation to start) * Hybrid opportunity based in Torontoone in-office day per week * A thoughtful, fun, and collaborative culturewhere your ideas are heard and impact is real * Full suite of benefits and discounts * Annual wellness stipend to support your mental and physical well-being * A fast-paced, mission-driven environment where youll learn, grow, and make your mark Canada Pooch values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Canada Pooch''s recruitment process should contact . As required by legislation, Canada Pooch will consult with applications requesting such an accommodation to ensure that Canada Pooch''s recruitment process considers their accessibility needs.