Job Title

Were Hiring: Receptionist Second Nature Centre (Ottawa, ON)About Second Nature Centre Second Nature Centre is a neuro-affirming, trauma-informed multidisciplinary support and treatment centre serving neurodivergent children, youth, and their families. We offer psychotherapy, speech therapy, occupational therapy, holistic health services, and family-centered programs all under one roof and rooted in safety, compassion, and relationship.Our Receptionist is the first face families see the one who holds the space where healing begins.The Role Were looking for a warm, highly organized, and self-motivated Receptionist to join our on-site team in Ottawa, ON. The ideal candidate thrives in dynamic environments, has experience in a medical or mental health clinic, and brings both administrative confidence and a compassionate presence to their work. This is a full-time, in-person position.Key ResponsibilitiesGreet families, children, and visitors with warmth, calm, and professionalismManage phone and email communications, booking, cancellations, and general inquiriesCoordinate daily scheduling for multiple clinicians and therapeutic servicesMaintain and update client records, intake forms, and documentation systemsOversee Second Nature Centres social media channels, including creating and posting basic content (we can train you!)Assist in organizing and setting up community events, workshops, and centre-based programsPerform daily cleaning tasks to help maintain a welcoming, organized, and sensory-considerate spaceSupport clinicians and centre staff with supply management and day-to-day logisticsMaintain confidentiality and trauma-informed communication in every interactionWhat You BringExperience in a medical office or mental health clinic setting is requiredStrong organizational skills, attention to detail, and multitasking abilityExcellent interpersonal and communication skills you know how to hold space and listen deeplySelf-motivation, reliability, and comfort working both independently and as part of a teamExperience or interest in managing social media platforms (Instagram/Facebook preferred)Ability to handle emotionally sensitive situations with grace and discretionRespect for neurodiversity and a willingness to learn about trauma-informed and inclusive practicesTech-savvy with comfort using email, scheduling systems, and digital forms (e.g., Google Workspace, Jane App, etc.)Why Work With UsA competitive benefits package to support your health and wellbeingAccess to career coaching, mentorship, and professional developmentA values-aligned team culture where emotional safety and mutual care are prioritizedThe chance to support meaningful, life-changing work with children and familiesA centre that values relationships over rigidity, and people over performanceTo Apply Send your resume and a brief cover letter to our Owner and CEO, Anastasia Machan, at This is more than a front desk role. Its a place where your presence makes a difference. Come be part of a team reimagining care for neurodivergent families one warm welcome at a time.