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Job Title


Manager, Internal Communications


Company : Enercare Inc.


Location : Markham, Ontario


Created : 2025-06-08


Job Type : Full Time


Job Description

Enercare Inc. is one of Canadas largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our homes and buildings. We are a company that believes strongly in the health, safety and wellness of our people. Enercare is a place where careers are made. We take pride in caring for and continually striving to make a positive impact in the communities we operate in. In our values and our ambitions, we embrace change, and support our team members along the way. Nationally, Enercare Inc. operates under several brands including Enercare, Service Experts, HydroSolution, Pioneer Plumbing & Heating, and Syles Mechanical Services, servicing Canadians in Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. We are united through our joint commitment to excellent customer service to the Canadians we service every day, and our mission to contribute to a resilient, sustainable future. Enercare Inc. Is wholly owned by Brookfield Infrastructure Partners LP (Brookfield), a global leader in the management of alternative assets across real estate, infrastructure, renewable power, and private equity. Summary: Reporting to the Director of Internal Communications and working closely with our communications specialist, HR. and leadership team, the successful candidate will lead the creation and development of engaging content across various channels and audiences, plan and deliver employee events and conferences, and support key projects and initiatives that drive our Strategic Objectives and bring our Purpose and Values to life. This individual will be a true collaborator with exceptional interpersonal, communication and writing skills, project management experience and solid experience running events. This seasoned manager will have a strong understanding of organizational dynamics and have experience working directly with the c-suite executive team. Responsibilities: Contribute to the planning and development of communication strategies and tactics that effectively embed the companys strategic objectives and advance our Vision 2027 Manage our internal communication channel strategy ensuring optimal reach and engagement. Keep abreast of new tools and technologies that promote best practice and ensure an optimal flow of internal communications. Lead and oversee the maintenance, and evolution of our Intranet Platform (SharePoint Online), including internal campaigns, story mining, content creation, editing and posting. Create, develop, and edit engaging content that informs and inspires employees, including but not limited to the monthly newsletter, videos, scripts, and surveys. Support various business units to deliver high-quality communications materials. Lead planning of company-wide employee recognition events and initiatives, including the annual Living Our Values Awards and Years of Service Celebrations. Play a key role in supporting the annual Kickoff Meeting, quarterly Town Halls, mid-year All-Hands and annual Leadership Conference Lead and oversee our Community Outreach Program at the national and local levels, building and managing employee volunteerism, sponsorship and donations efforts. In conjunction with Marketing, regularly contribute to the shared social media editorial calendar using sound judgment to identify and prepare internal news for external visibility. Monitor and evaluate the effectiveness of communication strategies and tactics for continuous improvement. Key member of the volunteer Employee Committee Special assignments as required Qualifications: College / University degree or diploma in Communications, English or Journalism or related discipline with 6 to 8 years of experience in communications with 3+ years at the manager level Very strong writing, editing and presentation skills; ability to write for a variety of audiences across multiple communication channels Detail-oriented and highly-organized; excellent project management and time management skills Event management experience Able to manage multiple projects and shifting priorities in a fast-paced environment Experience working in a deadline-sensitive environment SharePoint, Poppulo and Digital Channels Experience Experience managing third-party vendors Social media content creation experience (LinkedIn) Experience with Microsoft Office Suite, Canva and Video-editing applications Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercares recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicants accessibility needs due to disability and are available upon request.