Join an Award-Winning Team at DoubleTree by Hilton West Edmonton!We are proud to share that the DoubleTree by Hilton West Edmonton has been recognized with the 2024 Award of Excellence, celebrating our unwavering commitment to quality and service.At the heart of our success is our passionate and attentive team. We live by our CARE philosophyCreate A Rewarding Experienceoffering every guest a Double Dose of Warmth, a Double Dose of Sweet, and a Double Dose of Home.We are currently seeking a motivated and professional Group Sales Manager to join our Sales & Events Team. This position focuses on developing and maintaining relationships within the sports, military, education, religious, and fraternity (SMERF) group travel markets.Why Hilton?For six consecutive years, Hilton has been named one of the Worlds Best Workplaces by Fortune Magazine, ranking #3 globally and remaining the only hospitality brand on the list. Team Members credit Hiltons award-winning culture, inclusive environment, and exceptional benefits as key to making it a truly great place to work.What We Offer:Discounted Mayfield Dinner Theatre ticketsMonthly Dry Cleaning AllowanceDiscount in Stages Kitchen & Bar and Made MarketFree hotel gym accessTeam member cafeteria100% employer-paid Manulife insuranceRRSP matching after 6 monthsGlobal travel discounts through Go HiltonCareer advancement opportunitiesCompetitive salaryRecognition and rewards programsPosition Overview: Group Sales ManagerAs a key member of the Sales, Marketing & Events team, the Group Sales Manager is responsible for driving revenue by actively prospecting, negotiating, and securing group business in the SMERF segments. You will work cross-functionally with all departments to ensure a seamless, high-quality experience for every group.Key Responsibilities:Proactively identify and pursue new group business in sports and SMERF segmentsMeet or exceed weekly prospecting and call activity goals; track all activities in DelphiPrepare proposals and negotiate contracts within established guidelinesAchieve or surpass monthly sales revenue targetsManage and grow relationships with existing clients while securing new opportunitiesParticipate in sales blitzes, trade shows, and client-facing eventsContribute to sales and marketing strategies for target segmentsAttend pre-event meetings and networking/community events as neededProvide monthly reporting and participate in weekly 1:1s with the Director of Sales or Senior Sales ManagerRespond to client feedback and support continuous improvement in guest satisfactionQualifications & Skills:A positive attitude and passion for guest satisfactionProven sales skills and experience managing group accountsStrong time management, communication, and organizational abilitiesKnowledge of hotel sales processes, including outside sales and prospectingWorking understanding of hotel operations (Front Office, Reservations, Catering, Banquets)Proficiency with Microsoft Office and Delphi (or similar hotel systems)Experience in full-service or branded hotels preferredWorking Conditions:Standard office environment with occasional lifting of materialsFlexibility to work evenings, weekends, or holidays as neededOccasional travel requiredEducation & Experience:Degree or diploma in Hospitality, Business Administration, or a related fieldMinimum 2 years of hotel sales experience, preferably in group or SMERF marketsFamiliarity with branded hotel environments and event service operations is a strong assetAdditional Details:Employment Type: Full-time, PermanentLocation: On-site at DoubleTree by Hilton West EdmontonBonus Structure: Performance-based incentives availablePlease Note:This position is with a franchised hotel independently owned and operated. Hilton is not responsible for hiring or employment decisions at this property. Benefits and compensation are provided solely by the franchisee employer.Were one of the most recognized names in hospitality, and we want you to be part of our success story. If youre passionate about sales, service, and creating memorable guest experiences - apply today and help us deliver the DoubleTree difference.
Job Title
Group Sales Manager