Job Title

Position Overview We are seeking empathetic, analytical, and strategic Disability Case Managers, especially those with frontline healthcare experience in Canada who can bring clinical knowledge, data-driven judgment, and compassionate communication to a meaningful role focused on disability claims management. Please Note : While this is a remote role, you must be legally eligible to work in Canada and have a minimum of 2 years of experience in disability management within the Canadian market . Key Responsibilities Manage a portfolio of disability claims (short-term, long-term, and salary continuance), ensuring timely and equitable resolution. Lead individualized recovery planning by evaluating medical and non-medical factors, functional abilities, and readiness for return-to-work. Apply crisis intervention techniques and rehabilitation strategies to support clients through complex health transitions. Leverage data and trend analysis to guide decisions and improve return-to-work outcomes. Build strong, trust-centered relationships with clients, employers, and healthcare providers. Provide clear, empathetic communication throughout the absence management journey. Qualifications Minimum 2 years of professional experience in disability management within the Canadian market . Bachelors degree in Healthcare, Kinesiology, or Business. Direct experience in a healthcare setting (e.g., nursing, occupational therapy, physiotherapy, mental health support). Core Competencies Emotional intelligence and compassion in sensitive interactions Case management expertise and rehabilitation planning Strong analytical and critical thinking skills Crisis intervention and resiliency techniques Digital fluency across case management and communication platforms Team-oriented, collaborative approach Nice to Have Bilingual (English and French) to support clients across Canada and internationally Whats Offered Structured training program with ongoing learning and development Inclusive, purpose-driven, and supportive work culture Competitive compensation package, benefits, and wellness support Career progression and mobility opportunities The chance to create meaningful impact in clients lives