Job Title

We are seeking a highly skilled Field Support Specialist to join our team. This role involves providing technical support to clients on-site, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. About the Role This is a field-based position that requires the ability to work independently and as part of a team. The ideal candidate will have excellent communication skills, be able to troubleshoot complex technical issues, and possess strong problem-solving skills. Key Responsibilities: Troubleshoot hardware and software issues on-site Configure and deploy IT systems Provide technical support to clients via phone and email Maintain accurate records of incidents and service requests Requirements To be successful in this role, you will need: Technical Skills: Experience with Windows 10 OS Knowledge of EUC tools and remote support tools Familiarity with MS Office and Outlook Strong understanding of VPN and mobile device support Soft Skills: Excellent written and verbal communication skills Ability to work in a fast-paced environment with minimal supervision Strong problem-solving skills and attention to detail Why Choose Us? We offer a dynamic and innovative work environment with opportunities for career growth and continuous learning. Our team is committed to delivering exceptional customer service and supporting each other in achieving our goals.