Job Title

Join to apply for the Care Supervisor (RN/ RPN) - Toronto role at CBI Home Health1 week ago Be among the first 25 applicantsJoin to apply for the Care Supervisor (RN/ RPN) - Toronto role at CBI Home HealthGet AI-powered advice on this job and more exclusive features.Respond to patient referrals within timelines (internal and external)Complete a comprehensive care assessment in a timely manner, utilizing tools, forms and process as aligned with established policy and procedure guidelinesDocument all required information, including any information pertinent to the client status and care planningEnsure Patient and Care Provider safety by accurately assessing risk using tools providedEnsure that care plans meet individual patients needs, and that the Care Provider has the knowledge, skills and expertise to fulfill the planReassess patients at interim visits to ensure the service plan continues to be appropriateBe responsible for investigation, resolution and reporting of all customer related complaintsPromote service delivery excellence through effective on-boarding, mentoring, coaching and performance managing of field staff, including performance reviewsEnsure all team members are aligned to the Key Accountabilities of their role and are meeting performance expectationsParticipate actively in meeting or exceeding utilization, retention and engagement expectations of field staff/care providersRespond to identified staff training needs with action plans to resolve gaps, minimize risk and ensure service delivery excellenceEnsure all internal and external reporting meets or exceeds all standards and expectations of CBI Home Health/We Care, external stakeholders and the associated Regulatory BodyEnsure accurate and timely completion of appropriate documentation, including client chartingActively identify potential risks with internal stakeholders to mitigate and/or manage risk, with particular attention to missed visits and clinical careEnsure a timely and comprehensive response to Incident Reporting (IR)Ensure policies and procedures are enforced and reflect best practices.Care Supervisor - Toronto regionPrimary DutiesAs a Client Care Supervisor, you will:Respond to patient referrals within timelines (internal and external)Complete a comprehensive care assessment in a timely manner, utilizing tools, forms and process as aligned with established policy and procedure guidelinesDocument all required information, including any information pertinent to the client status and care planningEnsure Patient and Care Provider safety by accurately assessing risk using tools providedEnsure that care plans meet individual patients needs, and that the Care Provider has the knowledge, skills and expertise to fulfill the planReassess patients at interim visits to ensure the service plan continues to be appropriateBe responsible for investigation, resolution and reporting of all customer related complaintsPromote service delivery excellence through effective on-boarding, mentoring, coaching and performance managing of field staff, including performance reviewsEnsure all team members are aligned to the Key Accountabilities of their role and are meeting performance expectationsParticipate actively in meeting or exceeding utilization, retention and engagement expectations of field staff/care providersRespond to identified staff training needs with action plans to resolve gaps, minimize risk and ensure service delivery excellenceEnsure all internal and external reporting meets or exceeds all standards and expectations of CBI Home Health/We Care, external stakeholders and the associated Regulatory BodyEnsure accurate and timely completion of appropriate documentation, including client chartingActively identify potential risks with internal stakeholders to mitigate and/or manage risk, with particular attention to missed visits and clinical careEnsure a timely and comprehensive response to Incident Reporting (IR)Ensure policies and procedures are enforced and reflect best practices.QualificationsTo take on the role of Care Supervisor, you must:Possess a current registration with College of Nurses of Ontario (CNO) as a Registered Nurse or Registered Practical NurseHave 2 years of supervisory experience and/or experience in the home health service deliveryBe able to effectively establish and build rapport with clients and Care StaffPossess a valid Ontario drivers license with access to a reliable vehicleHave the ability to provide best possible solutions to problems that align with policies and uphold best practicesBe self-motivated with an ability to work both independently and as an effective member of a teamWhen you join our team as a Care Supervisor, youll belong to one of Canadas leaders in the healthcare industry, with 250 locations across the country. As one of the largest healthcare networks in Canada, were proud to be named one of Canadas Best Managed Companies, Platinum Member and Canadas 10 Most Admired Company Cultures.Join us at CBI Home Health - Because Your Care MattersCBI Home Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.We are committed to fostering a positive experience for all Indigenous applicants whether youre First Nations (status or non-status), Inuit or Metis and welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and CBI Policies on Accommodation, a request for accommodation will be accepted as part of our hiring process. Please inform your recruiter if you have any accommodation requests.#HHEASTSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionHealth Care ProviderIndustriesHospitals and Health CareReferrals increase your chances of interviewing at CBI Home Health by 2xSign in to set job alerts for Registered Nurse roles.Registered Nurse (RN) - Full Time & Part Time PositionsRegistered Nurse (Nursing Resource Team)Registered Nurse - Enroute to Family Birthing Centre (2025)Scarborough, Ontario, Canada 6 months agoRegistered Nurse - Ambulatory Care Procedure Areas (2024-11607)Registered Nurse - Holland Centre 3 East - Regular full-time 2025-13655 (2025-13655)Registered Nurse - Palliative Care (GEN)Registered Practical Nurse (RPN) - Full Time & Part Time PositionsRegistered Nurse (Nursing Resource Team)Registered Nurse (RN) - Cancer Care, FT (J0225-0879)Registered Nurse, Birthing Centre (2025)Scarborough, Ontario, Canada 11 months agoRegistered Nurse (Nursing Resource Team)Registered Nurse - Ross Tilley Burn Centre- Regular Full-time 2025-13554 (2025-13554)Registered Nurse - Ross Tilley Burn Centre- Regular Full-time 2025-13428 (2025-13428)Toronto, Ontario, Canada CA$29.04-CA$30.52 1 month agoRegistered Practical Nurse - Specimen ProcureRegistered Nurse (RN) | Part-Time | EveningRegistered Nurse (RN) - Reactivation Care Centre Unit 4 and 5, PT (J0125-0807)RN/RPN/LPN Clinical Trial and Infusion NurseRegistered Nurse - Family Health Team Clinic - Casual 2025-12235 (2025-12235)Registered Nurse Sedation Assistant - Department of Dentistry (2025-12915)Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr