Job Title

CareCru is seeking a passionate and results-oriented Product Manager to join our growing team. In this role, you will play a critical role in defining and delivering requirements for our Intelligence product, along with new Dental Practice Management Software (DPMS) integrations.Reporting to the CTO, you will work closely with cross-functional teams (Engineering, Customer Success) to discover customer needs, document clear product requirements, prioritize the backlog, and ensure the successful launch and adoption of new functionality.Let's talk if...You are endlessly curious about your customers, competitors and technologyYou are a great communicatorYou feel that Product Management is the best role ever and are looking to grow your careerYoure the kind of person who takes initiative to improve thingsYou conquer learning curves with easeYou obsess over clean data, insightful dashboards, and the pipelines that power them.You get excited about mapping messy external schemas (disparate PMS data models) into a unified modelYou understand how to balance customer empathy with executing on-timeYou like working with small teams and have a natural sense of urgencyResponsibilitiesDefine and evolve the Intelligence product roadmap, partnering with Engineering to deliver actionable, easy-to-understand dashboards and reporting.Contribute to endtoend scoping of new DPMS integrations: API discovery, datamodel mapping, and rollout strategy.Drive adoption of internal tooling for CareCru's Practice Success Managers to better support our dental practice customers.Effectively communicate the 'why' with stakeholders across all levels, including executives, engineers, designers, and customersCreate and prioritize tasks in the backlog with clear and concise requirements and acceptance criteriaCollaborate closely with designers and engineers to ensure the successful delivery of high-quality productsTrack and analyze product performance metrics (e.g., user engagement, adoption rates, customer satisfaction) to identify areas for improvementStay abreast of industry trends and emerging technologies in the dental and SaaS spaceFoster a culture of innovation and continuous improvement within your teamQualifications3-5+ years of experience as a Product Manager managing SaaS productsHands-on experience shipping analytics features or data-heavy productsProven experience in continuous discovery, competitive analysis, and managing product backlogsExcellent written and verbal communication, presentation, and interpersonal skills.Data-driven decision-making with the ability to analyze and interpret data to inform product decisionsExperience working with dental practice management software or in the dental industry is a strong plus!Why CareCru?Shape the future of dental practice operations - your work will power decisions for tens of thousands of operators across North America.Be an early stage contributor in high-growth company run by a proven team with successful SaaS startup experienceCompetitive salary and early-stage stock optionsExcellent benefits package including health, life, dental and visionBe part of a passionate, entrepreneurial team that works hard and has fun doing itAbout CareCruCareCru is building the premier growth platform in dental. Both single-location practices, and dental groups, can supercharge their business by connecting their DPMS to the CareCru Platform to:Reveal the health of the practice(s) (Business Intelligence, AI-driven Insights)Boost team productivity by intelligently automating tasks (CRM-like Business Process Automation)Deliver an unparalleled patient experience (Next-gen Online Scheduling, Modern Patient Engagement)Adding the Cru is like adding three world-class team members to the practicea front office administrator, a marketing specialist, and a practice consultant.