Job Title

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a worldwide Christian church each year we help more than 2 million people providing necessities such as food clothing and shelter. In addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith and valuesbased organization we hire and serve people of all backgrounds and walks of life there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world. Job Description : ACCOUNTABILITIES : Strategic Program Planning and Service Delivery : Lead the development of the St. Johns Housing and Community Services local action plan ensuring alignment to the Territorial strategic priorities and securing the necessary buyin and approval of the THQ Social Mission Department. Develop and manage longterm strategic initiatives and action plans including asset assessment asset deployment resource requirements and training plans that provide service excellence and align with community need best practice financial viability and sustainability; provide reports to the THQ Social Mission Department as required. Ensure that The Salvation Armys mission vision values and service philosophy are articulated and pervasive within the culture of St. Johns Housing and Community Services. Ensure a spiritual dynamic to all programming and services including spiritual development. Initiate maintain and promote positive working relationships / partnerships and communications with funders community stakeholders government and collaborative agencies; represent The Salvation Army at decisionmaking tables in the sector. Monitor and ensure consistency in case management systems and practices. Oversee all program operations and develop proposals to identify and pursue opportunities to enhance program delivery and create new services as needed by seeking new government funding sources in consultation with Territorial headquarters. People Management and Human Relations : Grow develop and coach the senior management team to meet client needs increase organizational effectiveness and ensure continuous quality improvement of programs and services thus inspiring these leaders to do the same for their direct reports. Lead in partnership with HR and direct reports the enhancement of the employee and volunteer experience to promote mission growth staff engagement and retention including intentional h ir ing o ri en t ing tra i ning e val u a t ing r e w ar ding dis c i pl i ning a n d terminating with care to build a work environment of trust and outcomes aligned to T e rrit o rial s t a nd a r d s. Ensure effective human relations practices are in place working with designated HRBP HRBP Director HR Service Centre and Territorial HR functions including that clients are treated with dignity and that any concerns with abuse are handled following The Salvation Armys territorial abuse policy. Build innovative partnerships and collaborative ways of working to support the crossfertilization of information knowledge and skills across departments and Ministry Units. Support an ongoing succession plan for all departments; monitor effectiveness of plans ensuring that staff receive the necessary coaching training and other related opportunities and supports to promote career advancement. Ensure compliance with all legal and workplace policies and practices including reporting acting on incident reports and dealing constructively with complaints and Union grievances. Oversee the collective bargaining and the implementation of collective agreement to ensure consistent compliance. Financial Management and Administration : Establish maintain and adhere to the budgets for St. Johns Housing and Community Services in compliance with operating and administrative guidelines. Liaise with Territorial Headquarters to negotiate contracts and renewals with funding bodies; identify and pursue opportunities to enhance program delivery by seeking new government funding sources. Analyze statistical and financial reports for the purposes of strategic planning funding negotiations and reports to the THQ Social Mission Department. Provide direction advice and guidance to the management team on business and program matters to ensure program excellence through program and outcome evaluation external consultation continuous quality improvement and standards of ethical practice. Oversee or directly manage all property transactions development and inventory for St. Johns Housing and Community Services supported by expert resources from Territorial Headquarters. Ensure the property is inspected maintained and in compliance with licensing standards including buildings grounds equipment furnishings and assessing capital needs. Governance Policies Procedures and Best Practices : Ensure compliance with Territorial standards and best practices policies and legal requirements reflecting the economic service business and mission environment of The Salvation Army. Ensure that all policies procedures and protocols are up to date and meet all compliance requirements; review policies procedures and management files annually and as needed. Ensure St. Johns Housing and Community Services is prepared for accreditation audits etc. and that staff are trained in and compliant with best practices and standards. Report significant risk management occurrences to THQ Social Mission Department HR and insurance where applicable. Ensure the establishment and maintenance of procedures to achieve compliance in all aspects relating to The Salvation Armys policies and procedures and all applicable federal and provincial legislation and regulations. Health and Safety : Identify and implement effective practices for risk management to ensure workplace safety for clients visitors volunteers and staff minimizing liability and enhancing / upholding the reputation of The Salvation Army. Work in compliance with occupational health and safety legislation and regulations in Newfoundland and Labrador and abide by The Salvation Armys health and safety policies and procedures. Ensure that the equipment materials and protective devises as prescribed and regulated (NL OHS Act and Regulations) are provided and maintained in good condition. Ensure that proper procedures are followed in the event of a workplace injury or illness and that incident investigations are conducted in a timely and responsive manner. CRITICAL RELATIONSHIP MANAGEMENT Governance Boards and Councils : Internal relationships : THQ Social Mission Department Social Mission Regional Director Social Mission Leadership Team Social Mission Specialists Social Mission Business Committee Relevant personnel at the St. Johns Regional Office and Divisional Headquarters St. Johns Social Mission Community Council Local Corps Officers and Leaders Peers leading similar Social Mission Ministry Units across the Territory Management team all staff and clients External relationships : Community Partners Funders Government leaders and coalitions Union Promotes The Salvation Army through positive professional presence and high caliber leadership with the public and collaborative agencies. MANAGERIAL / Technical Leadership RESPONSIBILITY : Reports directly to : Social Mission Regional Director Responsible for 85 employees (management fulltime staff parttime staff and casual relief staff) Direct reports for this position : 46 employees Indirect reports for this position : 80 employees FINANCIAL AND MATERIALS MANAGEMENT : Supervise the preparation of annual budgets or revenue projections for St. Johns Housing and Community Services through consultation and review with the management team; monitor departmental expenditures and liaise with auditors or funding officials as needed. Has input to new policies and procedures pertaining to the management of financial resources and is responsible for consultation on management and monitoring of multidepartment or organizational budgets or revenue projections. Authorizes and monitors all financial transactions. Responsible for annual budgets of $4750000. WORKING CONDITIONS : Work environment is typically in the office. The incumbent works in generally agreeable conditions such as those found inside offices or equivalent work areas. Some travel is required and no overtime is associated with this position. Required to carry a cell phone provided by the employer. May be faced with dealing with aggressive and / or disruptive clients. May be on call due to 24 / 7 nature of operations and if an incident arises. The above responsibilities must be performed in keeping with The Salvation Armys Mission Vision and Values in a professional manner upholding our code of conduct. EDUCATION AND EXPERIENCE QUALIFICATIONS : Education Qualifications and Certifications : Requires completion of an undergraduate University degree preferably in Human Services Social Sciences or Business. Completion of an MBA or MSW is a strong advantage. Post graduate specialized certification or training related to Social Services including nonviolent crisis intervention. Courses / training in business administration accounting human resources management and risk management. Degree diploma or certificate preferred. Vaccination for hepatitis B and tuberculosis. WHMIS Training. Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army in its sole discretion (i.e. The Salvation Army Abuse Registry) and provide an original copy of a Canadian Criminal Record Check. Must have valid Class 5 Newfoundland and Labrador Drivers License and clean Drivers Abstract. NOTE : An alternative level of education and experience may be acceptable. Experience and Skilled Knowledge Requirements : Minimum of 5 to 7 years previous experience in a senior executive level position with responsibility for program management financial management human resources management and risk management. Demonstrated knowledge of relevant federal and provincial legislation in Newfoundland and Labrador. Experience working within a social services environment is considered a significant asset. Experience managing and negotiating collective bargaining agreements. Knowledge of grievance and arbitration processes. Skills and Capabilities : Planning : proficiency in strategic planning program development and evaluation. Negotiation : successful history of funding application / negotiation program administration financial development; ability to build longterm contracts arrangements and relationships. Operational / Service Management : sets clear standards and practices to deliver quality care and service in accordance with accreditation process intended ministry outcomes and resources; monitors and builds an ongoing continuous improvement and learning environment; builds and leverages collaborative networks in service to the mission; able to investigate analyze and initiate corrective action to resolve problems issues and conflict. Communication : excellent communication skills (verbal / written); able to relate easily to a diverse team of staff and clients; communicates with integrity authenticity and transparency to inspire confidence and optimism; maintains trust boundaries and confidentiality; strong skills in MSOffice 365 (Outlook Excel TEAMS Word PowerPoint etc.) to prepare / present information with impact to influence others. Bilingualism (French and English) is required for oral and written. Managerial leadership : Leads with effective change management organizational development and staff engagement principles to promote excellence and strong teams; sound management skills including setting direction managing performance assessing capability; proven ability to establish and maintain productive relationships with communitybased organizations; experience with managing in a unionized work environment. Financial management : Proven experience in developing proactive working relationships with government funder(s) and other funding opportunities; strong financial acumen in analyzing and reporting on business / financial health and risks; excellent analytical and mathematical skills. Personal Capabilities : Ability to multitask within a highpressure environment; known for integrity as well as political acumen; demonstrates a creative mindset and belief in ongoing learning and development; ability to work within the mandate of The Salvation Armys Mission Vision and Values exemplifying highly ethical standards of conduct; knowledge understanding and a commitment to equity diversity and inclusion. Compensation : The target hiring range for this position is $89484.75 to $111855.94 with a maximum of $134227.13. Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you. Required Experience : Director Key Skills Fiscal Management,Fundraising,Assisted Living,Management Experience,Hospice Care,Nonprofit Management,Operations Management,Strategic Planning,Budgeting,Grant Writing,Leadership Experience,Public Speaking Employment Type : Full-Time Experience : years Vacancy : 1 Monthly Salary Salary : 89484 - 111855 Create a job alert for this search #J-18808-Ljbffr