Job Title

Nevvon is hiring an Senior Account ManagerWhere the future of work meets healthcare workers - thats where youll find us! Were here to make sure vulnerable populations are treated by highly trained and motivated healthcare professionals.Our mission is to empower caregivers and agencies to provide better care by addressing daily challenges and bridging performance gaps in the workplace. Through our innovative platform, we provide on-line training that aim to improve staff recruitment and retention, save time and money for agencies, and ultimately enhance the quality of care. Join our growing global team as an Account manager for mid-market clients, to generate predictable revenue by delivering process-driven excellence, ensuring client satisfaction, retention, and growth through proactive, results-oriented strategies.Heres what youll be focused on:OnboardingMinimize time to value with proper onboarding of agenciesIncrease adoption of Nevvon with well planned and thoughtful roll outsProbe to determine agencies success metrics and become aligned on how to achieve themCustomer LifecycleConduct value-based conversations throughout the year to find opportunities for growthIncrease stickiness of Nevvon within agencies through cross sellingCreate account plans for each agency to give transparency on where you plan to take the agencyAdhere to outreach KPIs and SLAsRenewalsProactively consult agencies about upcoming renewalsNegotiate terms while balancing the needs of both the agency and NevvonMaximize growth and stickiness through cross selling more productsHit personal targets quarterly and contribute towards the team revenue targetsIn order to be successful in this role, youll need to have:3 years of experience as an account manager or in customer success Experience in working with a CRMExperience in working in a remote environmentTechnically orientedExperience in negotiating contract termsExperience working with multiple contacts for a single accountThese are not a must, but will provide you with an advantage:Experience in working with HubspotExperience in a startup environmentA How can we make this better? mindset