We believe that exceptional customer service is essential for a successful business. As a Customer Service Sales Representative, you play a crucial role in shaping our customers' experience and satisfaction. You are the frontline ambassador of our company, entrusted with building positive relationships and ensuring that every interaction leaves a lasting impression. Your dedication to resolving inquiries, providing solutions, and delivering unparalleled service directly impacts our reputation and growth. Delivering excellence and making a difference in the lives of our valued customers every day is the main goal of our customer service team!Responsibilities of the Customer Service Sales Representative:Identifying opportunities to suggest additional products or services that complement the customer's purchaseSetting up displays and promotional materials to draw customer attentionHighlighting premium products and promoting upgradesUpdating customer informationAssisting with billing inquiries and payment processingEnsuring seamless communication and service deliveryImplementing company sales strategies in customer interactionsCoordinating with sales, technical support, and other departments to resolve complex issuesAdapting sales techniques to meet the needs of different customer segmentsRequirements:Associate Degree in business, communications, or related fieldsPrevious experience in customer service, sales, communications, or a similar fieldProficiency in multitasking, prioritizing, and time managementExcellent communication and interpersonal skillsA friendly and positive demeanourMust be available Full-TimeMust be comfortable working in person and willing to commute to our office every dayThe Customer Service Sales Representatives are rewarded with:Positive and supportive environment of inclusion and diversityOngoing training and career growth opportunities within our organizationTravel opportunities to attend industry eventsCompetitive compensation package with performance and retention bonusesReady to channel your enthusiasm for customer service into a rewarding career opportunity? Apply today and join us in exceeding customer expectations!
Job Title
Customer Service Sales Representative