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Job Title


Key Account Manager (Gastroenterology & Rheumatology)


Company : Celltrion Healthcare Canada Limited


Location : Ontario,


Created : 2025-06-13


Job Type : Full Time


Job Description

ABOUT USCelltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.Celltrion Healthcare offers biologics to about 110 countries, along with more than 30 global partners around the world. With hands-on experience and knowledge accumulated through years of working in the advanced pharmaceutical markets around the world, Celltrion Healthcare has been securing distribution channels and providing patients with biosimilars at affordable prices.POSITION SUMMARYThe Key Account Manager (KAM) is an important, externally focused position, within the newly formed entity of Celltrion Healthcare in Canada (CHC). The KAM will have an assigned sales territory and be responsible for achieving sales targets for the companys immunology portfolio, based on key account planning and strategic execution. The portfolio includes already launched, as well as soon to launch medicines. As a KAM, you bring to the company a deep understanding of the management of gastroenterology and/or rheumatology disorders using biologics, and have a strong network within the territory that is assigned. This role will require close collaboration with Marketing, Medical, Sales, Patient Support and Market Access, as well with other KAMs.KEY ROLES AND RESPONSIBILITIESAchieve sales objectives of assigned products through the execution of customer-focused, value-added activitiesSound management of territory budget deployed in the execution of activities and tacticsDevelop, implement and monitor key account and territory plans, and adjust as requiredDeliver on value proposition for assigned products through key message communication to assigned customersCollaborate with cross-functional team to implement value-added programsBuild strategic and long-term partnerships in the complex immunology/biologics (biosimilars) spaceDemonstrate strong business ethics, understand business principles and interpret resources available to make sound business decisions to help drive the growth and achieve high standards of business excellenceCollaborate cross-functionally with all internal functional area teams in order to implement innovative solutionsMonitor performance of assigned sales territory, including YTD sales, YTD activities YTD budgetPerform required administrative duties, including expense reports, territory analysis, and call reporting.Work within the CHC regulatory and legal compliance guidelinesComplete all training programs provided by company.Attend local, regional and national meetings as required.Willing and able to travel up to 25% of the time. Evening and weekend work may be required.WORK EXPERIENCEMinimum 10 years of experience in sales, preferably pharmaceuticalMinimum 3 years of experience working in an environment of Key Account PlanningTrack record of consistent, strong sales performance in specialty care (immunology)Experience in biologics/biosimilarsStrong understanding of how patient support programs function, with experience in working collaboratively with different aspects of patient support programsPROFESSIONAL COMPETENCIES AND SKILLSIn-depth knowledge of key account planning, use of CRM platforms such as VEEVA, and patient support programsDemonstrated ability to engage with customers virtuallyProven analytical skills required to understand territory dynamics and plan for effective effort allocationDemonstrated experience and mastery in delivering a cross-functional solution-based approaches though ongoing collaborative communicationDemonstrated experience with execution of value propositions and product messaging though polished sales/communication approaches.Demonstrated ability to engage in science/study focused discussions in each interaction with specialist customers to ensure value is achieved for the customer, and ultimately, the patientDemonstrate enthusiasm, strong initiative, high sense of urgency, and strong competitive and winning attitudeComfortable working within a fast-paced, cross-functional, and matrix environmentExcellent communicator verbal, written and presentation skillsPossess the drive and vision to positively challenge accepted access norms in order to best position CHC to address significant unmet need for patients.Strong understanding of territory market dynamics and competitive environmentDeep understanding of management of disorders in gastroenterology and/or rheumatology, and has a strong network in assigned territoryEDUCATION Undergraduate degree in business or science is required